Job Summary
Metabel Zara Limited is looking for a proactive and customer-focused Order Booker to join our team. The ideal candidate will be responsible for taking customer orders, ensuring timely processing, and maintaining strong relationships with clients. This role requires excellent communication skills, attention to detail, and a passion for customer service.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Job Title: Order Booker
Company: Metabel Zara Limited
Location: Nairobi Eastlands, Nyanza , Mountain Region , Rift
Job Type: Full-time
Reports To: Sales Manager
Key Responsibilities:
● Visit clients regularly to take orders and introduce new products.
● Ensure accurate and timely order booking, processing, and follow-up on deliveries.
● Work closely with the sales and logistics teams to ensure smooth order fulfillment.
● Develop and maintain strong relationships with existing and potential customers.
● Achieve and exceed order targets and sales goals.
● Maintain an up-to-date database of clients and order records.
● Provide regular reports on orders, market trends, and competitor activities.
● Handle customer inquiries and ensure satisfaction.
Qualifications and Skills:
● Education: Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
● Experience: Minimum of 2 years of experience in order booking or sales, preferably in [industry].
● Excellent verbal and written communication skills.
● Strong organizational and time-management skills.
● Ability to work independently and in a fast-paced environment.
● Proficiency in MS Office (Word, Excel, PowerPoint).
● Customer-focused and goal-oriented.
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