Customer Service & Support Jobs in Kenya

Do you love solving technical problems? We are seeking a Technical Support Officer to provide timely and effective technical support for IT systems and ensure the smooth operation of production systems. This is a 24x7 rotating shift-based role.

Provide comprehensive support to the sales team to ensure that best sales practices are applied in the target market as well as provide the necessary data and analysis and prepare reports and presentation that supports the decision making process.

We are looking for a Customer Service Representative to maintain a positive and professional attitude while addressing customer needs. Responsibilities include managing overstayed orders, resolving complaints, responding to inquiries via social media and phone, and supporting audit feedback processes.

We are seeking a dedicated Customer Service Representative (CSR) to manage incoming calls, SMS, and chats, ensuring excellent customer support and satisfaction. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing information about our products and services.

Customer Service Retail Associates - Retail Shop Positions Available to Enthusiastic & Qualified Candidates

We are looking for a motivated individual with a strong customer success background, fluent in English and commited to excellence!

provide fast replies to customers with requests or complaints and provide info and resolve issues in an expected way to get customer satisfaction.

Team Leader Collections - Being a Supervisor to a team of collectors.

Spanish Customer Service Representative will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds, and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines, and policies. Their strong custome

We are looking for a person with a certificate or Diploma to follow up on individuals or businesses to collect overdue payments on accounts, negotiating for payment plans including field visits, resolving customer disputes, and ensure compliance with company policies.

Role; To build and maintain relationships with customers.

A clinic in Hurlinghum is seeking a reliable, friendly, and organized clinic Receptionist to join our dental hospital team. The ideal candidate will be responsible for receiving and assisting patients, managing appointment scheduling, answering calls, and performing general office tasks. The role is critical in ensuring a smooth and welcoming e ...

Call Center agents use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. Speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

Matrix Precast Concrete Ltd, a leader in the production and supply of precast concrete products, is seeking a confident, experienced, and professional Customer Service Agent to join our team. The ideal candidate will have a proven track record in customer service, excellent communication skills, and a passion for ensuring customer satisfaction. ...

Seeking a skilled Dental Assistant/Receptionist to assist with patient care, dental procedures, and front-office tasks, including scheduling and billing. Strong communication, multitasking, and organizational skills required. Dental assisting certification preferred.

We are seeking a dedicated and personable Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries promptly.