Workforce Development Senior Associate

Our Vision 

Africa’s solution to bridging the talent gap. 

Job Mission 

Brighter Monday Kenya Limited, has designed a youth skilling and employment impact project to improve employability of the Kenyan youth aged 18 to 35 years  and transition them into dignified employment. To support this goal, we seek a Workforce Development Associate. Your mission is to ensure you identify, develop, and administer strategic partnerships with other organizations to realize key objectives, gain operational efficiencies, address unmet market needs, to achieve placement numbers and identify new business opportunities. 

Reporting into 

Country Programmes Lead

Direct Reports

Workforce Development Employer  Associate, Workforce Development Enterprise Associate, Workforce Development Call center Associate 

Key 

Responsibilities

Strategic Leadership & Team Oversight 

Lead the Workforce Development team, ensuring alignment with organizational goals and performance targets. 

Develop and implement strategies to improve job placements and employer partnerships nationwide. 

Provide mentorship and performance oversight for the Specialist-Employer Engagement, Specialist-Entrepreneurial Development Associate, and Specialist-Placement Tracking. 

Monitor and evaluate key workforce development programs, ensuring effectiveness and impact.

Employer & Stakeholder Engagement 

Establish and strengthen strategic partnerships with government entities, NGOs, corporate organizations, and industry leaders to enhance employability and job placement initiatives. 

Identify and secure partnerships with white-collar, blue-collar, and pink-collar employers to facilitate bulk hiring and skills development. 

Advocate for workforce development initiatives that prioritize women (80%), Persons with Disabilities (5%), and Internally Displaced Persons (5%). 

Represent Jobberman in high-level industry meetings, policy discussions, and conferences related to workforce development.

Workforce Program Development & Expansion 

Design and implement initiatives that enhance the effectiveness of Jobberman’s job centers and call centers. 

Collaborate with the Learning & Development team to expand access to soft skills, financial literacy, and entrepreneurship training programs. 

Identify new opportunities to scale workforce development initiatives across focus states and the nation at large. 

Drive continuous improvement in job placement tracking and employer engagement models. 

Data-Driven Decision Making & Reporting 

Oversee placement tracking mechanisms to ensure accurate data collection and reporting on employment outcomes. 

Ensure high-quality reporting to internal stakeholders and external partners on workforce development impact. 

Utilize data analytics to assess program effectiveness, track KPIs, and refine strategies for improved placement rates. 

Provide detailed progress reports and insights to the executive leadership team. 

Call Center & Job Center Performance Optimization 

Supervise the operations of call centers and job centers, ensuring optimal efficiency and effectiveness. 

Develop strategies to increase job listings, employer participation, and placement success rates. 

Ensure call center agents and job center agents adhere to quality assurance standards and call scripts.

Key Relationships

Youth Engagement & Learning team 

Strategy team 

Sales team

Recruitment team 

Business intelligence team 

Products team 

Finance team 

Marketing team

KPIs to measure success

Employer Engagement Success – Number of partnerships secured with corporate organizations, NGOs, and government stakeholders. 

Placement Tracking & Growth – Increase in job placements, including placements through call centers and job centers. 

Workforce Training Impact – Number of youth trained and transitioned into employment or entrepreneurship. 

Diversity & Inclusion Metrics – Percentage of placements benefiting women (80%), PWDs (5%), and IDPs (5%). 

Operational Efficiency

Data & Reporting Accuracy – Quality and timeliness of placement tracking reports and impact assessments. 

Team Performance & Development 

Key Skills &

Competencies

Qualifications: 

Bachelor’s in social sciences or its related field from a recognized institution.

Experience:

Bachelor’s or Master’s degree in Business Administration, Human Resources, Economics, Social Sciences, or a related field. 

Experience: Minimum of 3–5 years of experience in workforce development, business development, partnerships, or employment services. 

Strong understanding of labor market trends, workforce development policies, and employer needs. 

Skills required to perform the Job: 

Leadership & Team Management – Ability to lead, mentor, and inspire a high-performing team. 

Strategic Thinking & Execution

Stakeholder & Partnership Development

Data Analysis & Decision-Making – Ability to interpret workforce trends, assess impact, and make data-driven recommendations. 

Project & Program Management – Strong ability to plan, execute, and evaluate workforce development initiatives. 

Problem-Solving & Innovation 

Public Speaking & Advocacy 

The flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.

Ability to work/communicate with all levels of staff and be able to draw the relevant insights from analyses done or meetings attended in a way that informs decision making and provides a coherent summary for relevant stakeholders.

Proficient in Google Slides, Sheets, MS Office Suite with PowerPoint skills

Strong project coordination skills 

Relationship in the Recruitment Outsourcing sector

Cross cultural awareness and ability to work amongst a diverse group of volunteers and partners. 

Demonstrated ability to work independently and take initiative on projects. 

Ability to tap into your personal base and network, as well as develop new ones for the project 

Experience in community and coalition building 

Understanding of gender inclusion in community outreach.

Ability to work collaboratively and develop strong working partnership with partners.