Food Delivery Riders

ABOUT THE COMPANY

Welcome to CJ’s, a fully fledged restaurant specializing in delivering a relaxed and memorable dining experience. We’re currently in 14 locations; 5 in Nairobi, 8 in Kampala and 1 in Entebbe.

Each location features a unique ambience with tasteful décor, specially designed for your comfort. To make you feel more at home, we’ve carefully selected a unique theme for each location.

We have over 300 carefully selected, mouthwatering menu items. Whatever your taste, it’s well catered for. We value you. That’s why you’ll always be served with excellence by each member of our highly skilled team members.

Eager to serve you, our experienced wait staff greet you at the door and lead you to the table of your choice in the well thought out seating arrangement. The rich aroma of freshly ground coffee is the handiwork of our skilled baristas, adept in latte art. This ensures you get a freshly prepared cup of coffee as the beans are roasted on site. To ensure you always enjoy a special dining experience, we constantly improve our signature world-class innovations.

We’re growing and may soon open a location closer to you. We look forward to serving you,

You’re more than welcome to Find us here.

CJ’s is part of Mandela Group of companies, the parent company to Cafe Javas, City Tyres, City Oil, City Lubes, City World, Savers, and Mandela Auto Spares.

JOB SUMMARY

Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial mannerEnsure orders are delivered accurately and in good conditionCommunicate any issues or delays and resolve problems efficientlyRepresent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect

RESPONSIBILITIES

Manage multiple orders, delivery locations, and customers at the same timeDeliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferencesSafely operate a vehicle in all types of weather conditionsNavigate local streets and highways efficiently using GPSCommunicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusionVerify orders before each delivery and maintain a detailed, comprehensive delivery log

REQUIRED SKILLS

Customer service, Conflict and complaint resolution, Call center operation (customer support), Motorcycle driving

REQUIRED EDUCATION

High, secondary school