Case manager - Personal Injury

ABOUT THE COMPANY

We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.

JOB SUMMARY

We are seeking a skilled and detail-oriented Case Manager/Paralegal to join our team, providing vital support to a client specializing in personal injury law. This role requires a unique blend of case management and paralegal expertise, with a focus on pre-litigation and litigation support for auto accident cases.

RESPONSIBILITIES

Key Responsibilities:Pre-Litigation Case Workup: - Conduct initial case assessments, gather and organize accident-related documents, and prepare case summaries. - Manage communication with clients to gather necessary forms, information, and updates. Litigation Support: - Assist with discovery, including drafting and responding to interrogatories, requests for production, and requests for admissions. - Prepare and manage template pleadings and other legal documents required for the litigation process. - Coordinate service of process and manage deadlines for legal filings. Client Interaction & Follow-Up: - Serve as the main point of contact for clients throughout their case, ensuring clear and consistent communication. - Provide regular updates to clients regarding case progress and next steps. Document Management: - Organize and maintain case files, ensuring all documents are accurately filed and easily accessible. - Use legal case management software to track case progress and deadlines. Administrative Support: - Schedule meetings, draft and manage correspondence, including emails, letters, and reports.Technical Proficiency: - Utilize Outlook and other Microsoft Office programs effectively for communication and document management. - Familiarity with legal research tools and case management software is a plus.Qualifications: Language Skills: - Proficient in English with excellent writing and communication skills. Experience:- Prior experience working in a injury law firm is essential. - Strong background in both case management and paralegal duties, particularly in auto accident cases.Skills: - Exceptional organizational skills with attention to detail. - Ability to manage multiple tasks and deadlines in a fast-paced environment. - Strong interpersonal skills for effective client communication.

REQUIRED SKILLS

Documentation and record keeping, Email correspondence, Meeting preparation, Judicial processes and litigation, Civil law

REQUIRED EDUCATION

Bachelor's degree