RESPONSIBILITIES
° Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service
° Must possess knowledge of different inbound and outbound destinations
° Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
° Design flexible tour packages, excursions, safaris, and other related services in regards to tours to meet the needs of different clients
° Manage customer inquiries and aim to exceed their expectations
° Evaluate and recommend tours and travel costing that are competitive in the industry
° Explore and identify new business opportunities in a competitive and rapidly changing industry
° Ensure client quotations are followed up for sales conversion
° Research and constantly source for interesting product packages to meet consumer demands
° Write & translate itineraries. Brief clients before a trip to ensure smooth travel
° Liaise with hotels and airlines for group bookings
° Liaise with tour operators/partners in other destinations
QUALIFICATIONS
° Minimum KCSE Grade : C+
° Preferred Candidates to have a Tours or Travel qualification
° Minimum of 1-year experience in a travel or tour agency
° Experience in liaising with international travel agents/partners
° Excellent planning and organizational skills
° Self – motivated, Confident and outgoing personality
° Ability to multi-task and get things done to completion
° A Team player with good interpersonal and communication skills
° Excellent networking and prospecting skills