Senior Program Support Officer

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This role is a member of the Program Services team within the IRC’s External Relations Department, and acts as the primary focal point and liaison between private fundraising teams, the IRC’s Airbel Impact Lab, and the Movement against Malnutrition, supporting on all aspects of program development and management for private partnerships.

Program Services is a specialized team within External Relations, enabling high value private fundraising in support of the IRC’s programs, organizational funding priorities, and strategic ambitions through timely, high-quality, knowledge management, program development, and program management support. The Airbel Impact Lab leads Research & Innovation (R&I) across the IRC, designing, testing, and scaling life-changing, cost-effective solutions for people affected by conflict and disaster. The Movement Against Malnutrition (MAM) is a new venture, founded by the IRC, with a single goal: to ensure that no child dies of hunger, especially when we have scalable and proven solutions.

Job Overview:

The Senior Program Support Officer will lead on bringing internal IRC teams together to ensure our high-value fundraisers are engaging the right prospects with the right information and assets to mobilize resources for R&I and MAM. They will galvanize and work alongside the IRC’s high-value fundraisers, Airbel project leads, MAM leadership, in-country and HQ program experts, and support teams to significantly raise the profile of, and increase revenue for, R&I and MAM. The Senior Program Support Officer will report to the Director, Program Services.

The ideal candidate will have experience with global humanitarian programming and research, as well as experience across strategic partnership development, programming, fundraising and communications channels while working with global, cross-cultural teams.

Major Responsibilities:

Fundraising support and internal coordination

• Support private fundraising teams with up-to-date information about funding needs and priorities, proactively sharing information, and advocating as needed on behalf of R&I and MAM.

• Complement and amplify the existing capacity of the Airbel and MAM teams to engage with fundraising teams (communications, knowledge management, proposal development, and portfolio management)

• Liaise with program teams across the Airbel Impact Lab and MAM to share timely information about private funding opportunities, including key information around donor compliance and competitiveness.

• Work alongside technical leads and fundraising support teams to develop dynamic and compelling material that strikes the balance between technical depth and clarity of vision for specific audiences.

• Lead and/or support proposal development processes as needed for R&I and MAM, bringing together teams across the organization for key decision-making around business development opportunities, donor cultivation strategies, and program design.

• Connect relevant colleagues from across the organization to inform donor conversations, and proposal design, and business development for private donors. As appropriate/needed, participate in donor meetings, providing technical expertise and strategy support.

• Support fundraisers in collecting and managing data on donor activity and work alongside the Head of Fundraising to track progress to revenue goals

Internal coordination and portfolio management

• Keep up-to-date on developments around R&I and MAM approaches and implementation, flagging risks and challenges around implementation, and ensuring timely flow of information to support efficient delivery of donor reports

• Maintain and share up-to-date knowledge, information, and resources for developing and supporting private sector partnerships for R&I and MAM and inform effective and timely delivery of relevant updates, progress and insight to the relevant business teams

• Ensure consistency and compliance across private partnerships for the entire duration of a partnership in close coordination with the fundraising teams, R&I, and MAM, to ensure donor requirements are met and compliance issues are raised as needed

• Ensure an outstanding level of support to our internal partners, including coordinating and leading effective cross-functional meetings, and ensuring decisions and follow up are taken in a timely manner

Key Working Relationships:

Position Reports to: Director, Program Services

Position directly supervises: N/A

Other Internal contacts:

• High value fundraisers

• Program Services team

• Chief Research and Innovation Officer, R&I

• Airbel Core Team

• Executive Director, MAM

• Head of Fundraising, MAM

• Country Program Staff

Job Requirements:

Experience and skills:

• 6-7 years of related work experience, preferably with a large International Non-Governmental Organization in fundraising, advocacy, and/or programs

• Outstanding relationship management, writing, and presentation skills

• Experience working with proposal writing and grants management processes

• Experience fundraising for technical research and innovation, and/or nutrition programming; ability to quickly get up to speed on research and technical content

• Excellent track record of delivering results on complex proposals and projects

• Experience working across diverse contexts with global, cross-cultural teams

Preferred experience & skills:

• We strongly encourage applications from candidates who have lived experiences in the contexts where the IRC operates.

Compensation:

Posted pay ranges apply to UK-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

**Standard of Professional Conduct:**The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

More Information

• Job City Kenya