Training Assistant

Are you passionate about education, training, and empowering people with life-changing skills? Do you thrive in interactive learning environments and enjoy simplifying complex topics into engaging lessons? If so, we’re looking for a Training Assistant to help deliver impactful training programs to our internal teams and partners.

About us

Website: http://dotglasses.org/

Our purpose is to make basic eye care affordable and accessible to everyone.

Globally, 1 billion people need, yet cannot access, corrective eyeglasses, making it the largest unmet disability in the world. East Africa is home to 50 million of these people. For example, in Kenya 7.5 million people need eyecare, yet only 1.6 million can visit an eyecare provider. This results in over 75% of cases of vision impairment being preventable. This is made worse as even low-quality glasses are expensive, costing more than USD 20. 

This has a huge impact on people’s lives. Vision is our most dominant sense. Without glasses it is challenging to earn an income, learn or live a quality life. It also hinders all development agendas governments and agencies may have. A student without glasses is 3x more likely to fall behind! Simply wearing glasses improves incomes by 18%, meaning people do not rely on others for daily tasks - which reduces exposure to financial theft and fraud.

Our solution is a revolutionary, award winning, design of eyeglasses frame and testing process that can be done without a vision care specialist. Dot Glasses distributors can provide eyeglasses for only KES 800 on average. The testing and assembly for each client is done instantly within 5 minutes. The glasses are sold through a diverse network of distribution partners in 8+ countries.

Dot Glasses is transitioning from start-up to scale up and looking for an experienced person to join our team and accelerate our growth.

Key Responsibilities:

Training Delivery & Support

    • Assist in organizing and delivering training sessions (in-person, virtual, and hybrid) for employees, partners, and field teams.

    • Facilitate engaging workshops, product demonstrations, and eye health education programs.

    • Support the Training Manager in coordinating training logistics, schedules, and communication with participants.

Content Development & Maintenance

    • Help create and update training materials (presentations, guides, e-learning modules, instructional videos, and FAQs).

    • Ensure training content is accurate, up-to-date, and aligned with DOT Glasses' standards.

    • Develop interactive learning tools (quizzes, videos, infographics) to enhance training retention.

Stakeholder Engagement & Feedback

    • Act as a knowledge resource for trainees, answering questions and providing post-training support.

    • Gather feedback to improve training effectiveness and adjust content accordingly.

    • Collaborate with Sales, Product, and medical teams to ensure training aligns with DOT Glasses' goals.

Partner & Field Support

    • Provide follow-up support to trained partners to ensure correct implementation of eye testing and distribution procedures.

    • Address challenges faced by field staff and distributors in conducting vision screenings.

    • Assist in planning refresher training sessions when necessary.

Administrative & Reporting Duties

    • Track training attendance, progress, and certification completion.

    • Evaluate training effectiveness through assessments and KPIs.

    • Maintain training records and databases for compliance and reporting.

This job might be for you, if you:

    • Enjoy teaching, training, and empowering others.

    •  Have a structured approach to delivering information and engaging audiences.

    • Are skilled in creating e-learning courses, instructional videos, and digital training materials.

    • Are detail-oriented, organized, and proactive.

    • Want to make a difference by improving access to eye care.

    •  Are eager to work in a growing, fast-paced organization

    • Are strong at critical thinking, problem-solving, and have excellent attention to detail.

Requirements & Qualifications:

Essential:

    • Bachelor’s degree in Optometry, Health Sciences, or a related field.

    • 1-2 years in training, facilitation, or customer education (experience in eyewear, healthcare, or retail is a plus).

    • Experience in developing e-learning courses and video-based training content.

    • Proficiency in PowerPoint, e-learning tools (Articulate, LMS), video editing software (Camtasia, Premiere Pro), and virtual training platforms (Zoom, Teams).

    • Excellent public speaking and facilitation skills.

    • Strong interpersonal skills to engage diverse audiences.

    • Ability to simplify complex topics into digestible training content.

    • Highly organized with strong attention to detail.

Desirable:

    • Experience in healthcare training, optical industry, or sales training.

    • Knowledge of eye health conditions and optical products.

    • Experience developing e-learning courses or digital training content.

Compensation & Benefits:

    • Base Salary: KES 30-35K, based on experience and market rates.

    • Opportunities for career growth in training, healthcare, and product education.

    • Travel opportunities to different locations, gaining hands-on experience in field training and implementation.

    • Exposure to diverse cultures and communities, interacting with people from various backgrounds.

    • Opportunities for career growth in training, healthcare, and product education.

    • Impactful work that helps people see and live better lives.

Does this sound like the job for you? Send us your CV and a one-page cover letter. Explain why you want to work for Dot Glasses and what makes you ideal for this role and Dot Glasses. If this is not for you perhaps you know someone who this is perfect for. Please send them this job description.

Deadline: 15th April 2025 (application review begins before the deadline)

Location: Nairobi, Kenya

Contract: Full-time