- Minimum Qualification :
Job Description/Requirements
About US
Shwari Phones is a re-commerce distribution platform.
We are standardising and normalising the selling and buying of used phones.
It’s not just about the tech we sell on our ecommerce , it’s also about how we run our business — we hold ourselves to high standards when it comes to our own sustainability practices, too.
Job Summary
The digital platform (BNPL) salesperson is responsible for handling sales inquiries generated through the company’s digital platform i.e, Instagram, Tik Tok whatsapp and Facebook. This role involves responding quickly and effectively to inquiries, understanding their needs, and guiding them through the sales process to achieve daily and overall sales targets.
Key Responsibilities
- Overall management of the inbound sales pipeline
- Record all customer inquiries from the platform.
- Identify patterns in inquiries to optimize our sales strategies.
- Record the level of interest, what clients bought, closed and missed leads, and the reasons for missed opportunities.
- Calculate and document the conversion rate and sales target achievement daily.
- Handle walk-ins clients and help with KYC and client onboarding
- Follow up with clients to ensure positive relationship and increase the conversion rate
- Develop and manage sales offers in collaboration with the marketing team in order to clear stocks.
Requirements
- A proactive and positive attitude toward sales and customer interaction.
- In-depth knowledge of the sales process from inquiry to closing the sale.
- Portray a basic understanding of the consumer electronics, mostly the phone industry space.
- Ability to identify and understand the ideal clients for different phones.
- Ability to understand client needs and provide tailored solutions through our products
- Strong follow-up skills to maintain contact with potential clients and convert into sales
- Proficiency in using google's sheets management tools, and communication apps to handle sales inquiries.
Key Skills
- Communication Skills
- Customer Service Orientation
- Tech Savvy
- Analytical Skills
- Time Management skills
- Problem-Solving
What We Offer:
- Competitive commission-based earnings.
- Comprehensive training to equip you with the knowledge and tools required for success
- Flexible working arrangements with the autonomy to manage your schedule
Write to us via info@shwariphones.africa
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