Senior Underwriter - Branch Operations

Description

To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and enforce underwriting controls, implement underwriting guidelines, processes, and procedures to ensure quality underwriting and business.

PRINCIPAL ACCOUNTABILITIES.

Reviewing the risks accepted from branches to ensure they are within the set underwriting guidelines and are covered under the reinsurance Programme. Providing technical advice to branch staff on rating and underwriting of complex risks to ensure safe profitable distribution of risk. Managing branch underwriting processes like business on boarding, completeness of on boarding documentation, risk surveys and valuations, policy documentation issuance, certificates management, cancellations and refunds, review of underwriting manual. Providing technical support and input on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs. Review and approval of risk pricing and quote requests coming through branch channels. Response to daily operational queries from the branch channel to ensure smooth operation and efficient customer experience within the stipulated turnaround times. Reviewing of underwriting business processes, systems, and standard operating procedures to meet the changing business needs and emerging control environment risks. Preparation and submission of monthly underwriting returns to IRA Preparation and update of all compliance, risks, events, indicators, and actions into the risk management system. Auditing and monitoring compliance levels on various compliance issues such underwriting documentation, risk cessioning in the system and compliance with filled and reinsurance rates Review and approval of policy schedules and documents from the branch channels to ensure accuracy, clarity, and correctness of the same. Identify process and product training needs of branch staff and organizing relevant trainings to fit such identified gaps Coaching and mentoring branch staff on underwriting guidelines, standard operating procedures, and technical product knowledge

KNOWLEDGE AND EXPERIENCE.

Qualifications:

Degree in insurance, actuarial or business related. Professional qualification (CII or IIK) or good progress

Experience:

Minimum 5 years’ experience 

SKILLS AND COMPETENCIES.

Sound Technical Underwriting skills Intensive and extensive product knowledge People Management and overall managerial skills Good analytical skills Customer service skills Good Communication Skills Computer Literate with good knowledge of Excel

Skills

Education

Closing Date

07 June 2024