Sales Supervisor at Cosmos Limited

Job Description

The brain child of Prakash Patel, a talented pharmacist who migrated to Kenya in . He quickly realised the fact that almost all medicine was being imported from abroad. Good medicine was expensive and out of the reach of the majority who were low and middle income earners. This led to the formation of Cosmos and a dream to manufacture quality and affordable medicines locally. Not only was that dream realised but Cosmos has grown to become the most reputable pharmaceutical manufacturer in east and central Africa.

Summary

The role holder will play a crucial role in overseeing and managing a team of medical sales representatives who promote and sell pharmaceutical products to healthcare professionals, pharmacies, and medical facilities. The position involves a combination of Leadership, sales, and strategic planning skills.

Key Responsibilities:

Train and mentor a team of medical sales representatives. Set performance goals and objectives for the sales team. Monitor medical sales representatives’ performance and provide regular feedback and coaching. Develop and implement sales strategies to achieve company sales targets and market share objectives. Analyze market trends, competition, and customer needs to identify new business opportunities. Build and maintain strong relationships with key customers, including healthcare professionals, pharmacists, and medical facilities. Address customer inquiries, concerns, and complaints promptly and professionally. Ensure customer satisfaction and foster long-term partnerships Track and analyze sales performance metrics and KPIs. Prepare and present regular sales reports to senior management. Identify areas for improvement and implement corrective actions to enhance sales performance. Ensure that all sales activities comply with industry regulations, company policies, and ethical standards. Stay informed about changes in pharmaceutical regulations and guidelines. Manage the sales budget, including expenses related to sales activities and team management. Optimize resource allocation to maximize sales outcomes within budget constraints.

Requirements

Skills:

Strong leadership and team management skills. Excellent communication, presentation, negotiation, and interpersonal skills. Analytical and strategic thinking abilities. Proficiency in using sales software and CRM tools.

Qualifications and Experience:

Bachelor’s degree in Biomedical Sciences, Life Sciences, or a related field. A Master’s degree or additional certifications in sales and marketing, business management or healthcare management is a plus. Proven experience in pharmaceutical sales, with a track record of achieving sales targets. Previous supervisory or leadership experience in sales is preferred.