Job Summary
We are looking for a motivated and customer-focused Sales Representative to join our team in Mombasa. This full-time role involves handling sales transactions, attending to walk-in and phone-in customers, managing customer relationships, and coordinating truck movements to ensure efficient order fulfillment. Accuracy in pricing and quantity allocation is essential to maintain customer satisfaction and operational efficiency.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Key Responsibilities
• Process and issue order slips accurately, ensuring a high level of accuracy in pricing and quantity allocation.
• Assist and attend to customers at the counter.
• Handle phone-in inquiries and process customer orders efficiently.
• Build and maintain strong customer relationships.
• Coordinate and manage truck movements for timely and efficient deliveries.
• Maintain accurate sales records and reports.
• Collaborate with the logistics and warehouse teams to ensure smooth order fulfillment.
• Go on Field Sales trips along Coast region to develop relations with customers.
Required Qualifications and Skills
• Minimum of a high school diploma; a diploma in sales, business, or a related field is a plus.
• 1+ years of experience in sales, customer service, or a related role.
• English and Kiswahili, Hindi or Cutchi or Gujrati
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and work efficiently under pressure.
• Basic computer skills, including familiarity with order processing systems.
• Attention to detail and a customer-centric approach.
Preferred Qualifications and Skills
• Experience in the manufacturing, construction materials, or steel industry.
• Knowledge of inventory and logistics coordination.
• Familiarity with order processing systems.
Important Safety Tips
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