Commercial Sales Officer - Lubricants

- Job Title: Commercial Sales Officer - Lubricants

- Location: Eldoret ,Kenya

- Remuneration package: KSH 100 k

- Reports to: Lubricants Manager


About the Company:

• Trinity Energy is an East African energy market leader with a growing presence across the continent. The company provides comprehensive energy solutions and services to meet the diverse needs of individuals, businesses, and industries. We are committed to powering Africa's future through innovative services, high-quality products, and a reliable supply of essential fuel. The company is committed to powering Africa's future with innovative approaches, high-quality products, and a reliable fuel supply chain. Trinity Energy is now embarking on its next phase of growth to become a pan-African integrated energy player.
  
  
  
  

Key Responsibilities:

Sales and Revenue Growth

• Achieve monthly, quarterly, and annual sales targets for lubricants within the assigned territory.
  
• Develop and implement sales strategies to increase market share and reach.
  
• Identify new market opportunities, potential clients, and regions for lubricants expansion.
  
• Collaborate with distributors, retailers, and partners to maximize sales channels and opportunities.
  
  

Customer Relationship Management

• Build and maintain strong relationships with existing customers, ensuring a high level of customer satisfaction.
  
• Provide technical support and guidance to customers on the correct and safe usage of lubricants products.
  
• Handle customer inquiries, complaints, and service requests efficiently.
  
• Conduct customer visits and follow-ups to ensure retention and satisfaction.
  
  

Market Analysis and Reporting

• Monitor market trends, competitor activities, and changes in consumer behavior to adjust sales strategies accordingly.
  
• Collect and analyse data on customer needs, pricing, and market demand to provide insights to management.
  
• Prepare and submit regular sales reports, including forecasts, and market analysis to the Line Manager
  
  

Operational Coordination

• Coordinate with logistics and supply chain teams to ensure timely delivery of lubricants to customers.
  
• Manage inventory levels for the assigned area to prevent shortages or overstocking.
  
• Ensure compliance with safety standards and local regulations regarding lubricants storage, transportation, and handling.
  
• Ensure proper branding and visibility of lubricants in retail outlets.
  
  

Promotion and Brand Awareness

• Promote lubricants products through campaigns, trade shows, and marketing initiatives.
  
• Provide training sessions and demonstrations to distributors, retailers, and consumers on product usage and safety measures.
  
• Support marketing teams in developing promotional materials and strategies to enhance brand visibility.
  
  

Risk Management and Compliance

• Ensure all sales activities comply with company policies, industry regulations, and safety standards.
  
• Identify potential risks in sales and operations and report them to the management for prompt resolution.
  
• Stay updated on legal regulations and industry best practices related to lubricants distribution and sales.
  
  

Qualifications and Skills:

Educational Qualifications:

• Bachelor’s degree in engineering or related field for technical sales environments.
• A degree in Business Administration, Marketing, Sales, may also be considered.
• Knowledge of the lubricants industry is an added advantage.2-5 years of experience in sales, preferably in the lubricants industry or related fields. 
• Proven track record of meeting or exceeding sales targets.

Experience

• 2-5 years of experience in sales, preferably in the lubricants industry or related fields.
• Proven track record of meeting or exceeding sales targets.

Skills:

• Lubricants’ technical knowledge
  
  
• Strong negotiation and sales skills.
  
  
• Excellent communication and interpersonal skills.
  
  
• Strong customer service orientation.
  
  
• Analytical skills to evaluate market conditions and identify opportunities.
  
  
• Ability to work independently and manage multiple tasks efficiently.
  
  
• Familiarity with sales software (e.g., CRM) and Microsoft Office (Excel, Word, PowerPoint).
  
  

Other Requirements:

• Willingness to travel within the assigned territory regularly.
  
  
• Valid driver’s license.
  
  

Key Performance Indicators (KPIs):

• Achieving or exceeding sales targets within the territory.
  
  
• Customer acquisition and retention rate.
  
  
• Customer satisfaction and feedback scores.
  
  
• A number of new distribution partnerships have been established.
  
  
• Market share growth in the assigned region.
  
  
• Timeliness and accuracy of sales reports and forecasts.
  
  

Work Environment:

• The position requires both office work and fieldwork, including customer visits, meetings, and site inspections.
  
  
• Regular travel within the assigned region is expected to meet with customers and partners.
  
  
• Operating a sales van in the designated regions, and working with a shop steward
  
  

How to Apply

• Send your updated CV to recruitment@sheerlogicltd.com and copy to contactcentre@sheerlogicltd.com on or before 8th November 2024.
• Kindly indicate the job title in the subject line: COMMERCIAL SALES OFFICER - LUBRICANTS
• (Only shortlisted candidates will be contacted.)