Sales Consultants

Job Summary: 

As a Sales Consultant, you will drive revenue by acquiring new customers, presenting products, and negotiating successful deals while building and maintaining strong client relationships to ensure an excellent customer experience. The role involves managing client accounts, providing ongoing support, maintaining accurate order records, preparing sales reports, and participating in continuous training to enhance performance, requiring strong communication, negotiation, and relationship management skills with a proven track record in sales.

Key Responsibilities

Customer Acquisition:

• Identify and reach out to potential customers through cold calling, emails, and networking

• events.

• Conduct product presentations, highlighting features and benefits tailored to customer needs.

• Communicate our value proposition effectively to potential customers.

• Negotiate terms and conditions to secure agreements and close sales.

• Finalize transactions while ensuring high customer satisfaction.

Account Management and Customer Support:

• Build and maintain strong client relationships to understand their needs and concerns.

• Provide information and support to help clients make informed decisions.

• Manage post-delivery communication and handle feedback, complaints, or changes in requirements.

• Resolve customer complaints promptly and effectively.

• Collaborate with team members to ensure a seamless customer experience.

• Gather customer feedback and stay updated on market trends to adapt sales strategies.

Sales Administration and Development:

• Compile and submit individual sales reports as required.

• Ensure accuracy in order information from input to completion.

• Engage in ongoing training and development to enhance your skills.

Qualification and Experience

• Diploma/Degree in Sales & Marketing or a related field.

• 3-5 years of B2B sales experience with a proven track record of meeting or exceeding sales targets