Sales and Account Manager

GiG Media is now Gentoo! Inspired by the fastest and most resilient penguin species in nature, we're here to help our clients and players to get more - more reach, more traffic, more fun. With more than 17 years of experience, Gentoo Media is a leading affiliate in the online casino and sportsbook industry through our extensive portfolio of products and services, featuring our flagship websites AskGamblers, Time2Play, CasinoTopsOnline, WSN, Casinomeister, and our SaaS brand-protection tool GiG Comply.

The Role

You will be responsible for the building and maintaining relationship with company’s commercial partners, with responsibility for retention and growth. With relationship management and deal optimisation as your primary goals, you will be contributing to achieving core KPIs. You will be in charge of optimizing deals, following dedicated markets’ trends and maintaining the integrity of our products and user needs.

What You Will Be Doing

• Build strong relationships with relevant partners within your portfolio of accounts, while managing day to day customer requirements relating to company’s products
• Have a thorough understanding of our client and their products and services, to promote the company in the right way with each interaction
• Regularly report & forecast opportunities
• Own your region / market and understand fully the potential channels and prospects needs, identifying any enhancements to the product offering to ensure maximum revenue generation
• Collaborate with the rest of the sales team and as well as the other relevant teams within the company
• Meet and exceed annual sales targets together and as a part of the sales team
• Negotiating strong commercial deals and finding new opportunities in order to create bigger portfolio of relevant clients
• Deliver exceptional service to your clients, representing the challenger spirit of our client through high integrity, high availability approach towards all partners and customers alike
• Follow up on deals made, check on payments and assist in daily administrative tasks
  
  

Leadership responsibilities

• Maintain strong working relationship across the organisation
• Ensure effective internal communications both with the commercial department and the rest of the organization
• Promote cross collaboration to ensure delivery of Revenue KPIs
• Being self-motivated and sharing positive approach with the rest of the team
• Live the Gentoo Values: We are together, together we innovate, together we adapt and learn, together we make an impact and together we stand with our partners
  
  

Who We Are Looking For

• A go-getter attitude and not afraid to roll your sleeves up
• Strong verbal and written communication skills in the English language
• Good listening, negotiation and presentation skills.
• Comfortable in an environment where priorities and plans change rapidly, but with the intention
• Ability in managing details and balancing multiple accounts and tasks.
• Deliver tangible impact in a fast-moving and people focussed organisation and looking to do things different to the norms.
• Proven experience interacting with customers and internal teams
• Good understanding of BI tools and analysing commercial performance & trends
  
  

Business Knowledge

• Understanding of business operations and industry competitive environment
• Strategic thinking approach and strong business orientation
• Strong knowledge of iGaming regulatory standards and compliance across multiple jurisdictions
• Commercial experience in managing contract renewals and pricing negotiations
• Ability to prioritize requests and maintain a level of direction in communication
• Negotiations skills
  
  

Skills And Competences

• Strategic thinking
• Strong business orientation
• High negotiation skills
• Ability to build long-term partnerships
• Strong collaboration and “team-player” skills
• Excellent written and communication skills
• Ability to multitask while maintaining sharp attention to details
  
  

What We Are Offering

• Hybrid Work Model: Enjoy the flexibility of blending remote and office-based work.
• Daily Office Lunches: Varied menu options for a delightful lunch experience.
• Birthday Leave: It's your special day, so you get a day off to celebrate it!
• 'Me Time Day': Take a paid day off to focus on self-care and your mental health.
• Volunteer Day: Give back to your local community and receive a day of for this generous act!
• International Health Insurance with Dental coverage: Generous coverage because we prioritize your health and wellbeing.
• Career Progression: We support your professional development and provide guidance to ensure your constant growth.
• Learning Budget: Enjoy diving into learning via platform Learnerbly and enhance your hard and soft skills.
• Annual Wellbeing Benefit: Each employee receives a €400 budget per year to allocate for purpose from the approved list, that will contribute to their overall wellbeing.
• Free Parking: Park close to our offices hassle-free.
• Vibrant Office Culture: Enjoy our lively and supportive office atmosphere daily, complemented by a calendar of both in-house and external events and parties to foster connections with colleagues.
  
  

If you thrive on challenges and believe you possess the necessary experience to meet our requirements, seize this opportunity and become part of Gentoo Media!