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Sales & Accounts Executive

G4S Kenya Ltd

Enforcement & Security KES Confidential
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  • Minimum Qualification :

Job Description/Requirements

ABOUT THE COMPANY

G4S is a leading global integrated security company, specializing in the provision of security products and solutions.

JOB SUMMARY

Reporting to the Commercial Director, the Sales and Accounts Executive will be responsible for achieving set targets month on month, pipeline management, and territory growth, retention of the existing portfolio in the territory, account penetration and generation of relevant reports

RESPONSIBILITIES

1. Effective Selling and account management of G4S Integrated Secure Solutions● Managing individual pipelines & forecasting.● Promotes/sells/secures orders from existing customers through a relationship-based approach.● Acquire new sales within the assigned territory● Initiates and coordinates development of action plans to penetrate new markets.● Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricingand approval, while striving to maintain maximum profit margin.● Manage and develop accounts within the allocated territory by maintaining professional relationships withkey contacts and potential contacts.● Conduct Market surveys and develop appropriate solutions to meet customer needs.● Implement account organic growth strategies and ensure achievement of revenue set targets.● Ensures risk and commercial contracts terms are appropriately applied by business when entering into anIntegrated Security Solutions contracts● Support bidding team during the tendering process by providing any relevant supporting information duringbidding and re –bidding.● Provide proposals, quotations and presentations to customers.● Meet sales targets as per Key Performance Indicators:● Daily sales meeting● Daily Calls● Daily Emails● Daily Proposals● Maintains regular customer contact and communication by utilizing daily planned call cycles and schedulingdaily meetings with existing and potential clients● Participate in sales campaigns, sales drive activities.2. Effective Account Management● Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.● Build meaningful internal and external relationships.● Liaise with operations to ensure timely delivery of service and product.● Identifies opportunity by translating our products and services into value for customers● Have detailed G4S product/service knowledge.● Speedy dissemination and redress of customer complaints and queries, in collaboration with relevantservice line managers in charge.3. Effective reporting on Sales and Marketing activities● Preparation and submission of monthly reports:● Sales planner – weekly● Sales performance report – Weekly● Sales Activity Tracker - daily● Provide Sales Manager with accurate information on new and lost business as required.● Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.● Effectively makes use of Salesforce and other systems to enhance delivery.● Any other report as will be required by the Sales Manager4. Ensure Health & Safety Compliance● Have knowledge of the company’s Health & Safety Standards● Ensure compliance of Health & Safety Policy.

REQUIRED SKILLS

Negotiation, Sales strategy, Customer support, CRM systems, Sales performance tracking and reporting, Account management, Negotiation, Security operations, Conflict and complaint resolution, Product demonstration and promotion, Competitor and market analysis

REQUIRED EDUCATION

Bachelor's degree

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