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Safaricom Hook Internship Program - BI/Business Analyst

Safaricom Limited

Software & Data

IT & Telecoms KES Confidential
Easy Apply
New
1 week ago

Job Summary

The primary focus of this role will be to gather, review, and analyze data regarding the business and its operations. The ideal candidate will have experience preparing models and process maps for improvements; and communicate findings and suggestions to key stakeholders.

  • Minimum Qualification : Bachelors
  • Experience Level : Internship & Graduate

Job Description/Requirements

Safaricom Hook is a platform dedicated to empowering young talent and providing them with valuable work experience.

This year, Safaricom Hook has sponsored select SMEs to offer exciting internship opportunities across Kenya. To qualify, you must first register on the Safaricom Hook platform via the Safaricom Hook app, or by dialing *555#, then apply for the role on BrighterMonday. 

Locations: Nakuru, Meru

What you will be doing:


  • Gather, review, and analyze business and industry data, including KPIs, financial reports, and other key metrics using data analytics tools
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Assess options for process improvement, including business process modeling
  • Propose and design technical and process solutions that meet business needs and objectives.

What you’ll need:
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Analytical and problem-solving skills.
  • Proficiency in data analysis and visualization tools and techniques.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with business process modeling and documentation tools.

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