Risk Officer

Main Tasks and Responsibilities:

• Monitor and track data for identifying risks, system issues, fraud, losses, or anomalies.
• Report and escalate possible risks such as fraudulent activities, system abnormalities, data discrepancies, or potential losses.
• Collect, organize, and interpret data from primary and secondary sources for accurate analysis and reporting.
• Conduct in-depth investigations into the causes of losses and identify root problems for resolution.
• Consolidate and prepare daily, weekly, and monthly reports using various applications such as Excel and other data processing tools.
• Validate and categorize newly released products, ensuring that risks are identified and mitigated promptly.
• Verify and validate incoming queries to ensure data accuracy.
• Compute and analyse metrics related to deviations, conversions, amounts, and other key indicators.

Preferred Skills:

• Experience with analytical models and tools.
• Knowledge of SQL.

Key Competencies:

• Communication: Strong written and verbal communication skills in English.
• Shift Flexibility: Willingness to work on a rotating 24x7 shift schedule, including weekends and public holidays.
• Detail-Oriented: Meticulous in issue analysis and problem-solving to ensure complete resolution.
• Independence: Ability to work with minimal supervision and manage multiple tasks simultaneously.
• Documentation: Proficiency in documenting troubleshooting procedures, resolutions, and maintaining a knowledge base for future use.
• Time Management: Effective prioritization of support requests and incidents to handle multiple tasks efficiently.
• Integrity and Compliance: Adherence to company policies and the possession of a valid Certificate of Good Conduct.

If you are passionate about risk management, data analysis, and working in a dynamic environment, we encourage you to apply.