Restaurant Supervisor
Camellia Gardens
Yesterday
Job descriptions & requirements
ABOUT THE COMPANY
Located in the scenic tea plantations of Limuru. Camellia Gardens is the perfect location for your birthday, wedding, team building or photoshoots.
JOB SUMMARY
1. Staff Management2. Customer Service3. Operations Management4. Financial Management5. Quality Control6. Event Co-ordinations7. Marketing and Promotions8. Record Keeping and reporting
RESPONSIBILITIES
a) Supervise and coordinate the activities of restaurant staff, including servers, andstewards.b) Schedule shifts and assign tasks to ensure adequate staffing levels during peak and offpeak hours.c) Train new employees on restaurant policies, procedures, and customer servicestandards.d) Monitor staff performance, provide feedback, and conduct performance reviews.e) Ensure that customers receive high-quality service and address any complaints or issuespromptly.f) Greet and interact with customers to ensure a positive dining experience.g) Handle special requests and accommodate dietary restrictions or allergies as may berequired from time to time.
REQUIRED SKILLS
Restaurant management, Food and beverage, Receiving and welcoming guests, Supervision, Supply and inventory management (restaurant), Customer service, Customer comfort and safety, Serving and waiting tables, Reporting, Floor operations
REQUIRED EDUCATION
Diploma, Associate's degree
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