Regional Indirect Sales Manager - East & Central Africa at Epiroc

Business Partner Management:

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• Manage relationships with existing business partners, ensuring alignment with company strategies and goals.
  
  
• Develop and maintain a robust partner network across the region, expanding market coverage.
  
  
• Serve as the primary point of contact for all indirect sales partners, providing timely support and guidance.
  
  

Partner Recruitment:

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• Identify, evaluate, and recruit new business partners to enhance the company's presence and growth in the region.
  
  
• Develop criteria and processes for partner selection, ensuring alignment with the company's business objectives.
  
  

Training and Development:

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• Conduct regular training sessions for business partners, focusing on product knowledge, sales strategies, and operational excellence.
  
  
• Equip partners with the necessary tools and knowledge to succeed in selling drilling equipment, consumables, and spare parts.
  
  

Business Development:

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• Collaborate with business partners to develop strategies that drive growth and increase market share.
  
  
• Work closely with internal teams, including marketing and product management, to support partner success.
  
  

Sales Performance and Reporting:

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• Monitor and analyze sales performance of partners, ensuring they meet or exceed targets.
  
  
• Provide regular reports on partner performance, market trends, and sales forecasts to senior management.
  
  

Market Analysis and Strategy:

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• Conduct market research to identify trends, opportunities, and competitive threats within the region.
  
  
• Collaborate with the sales and marketing teams to develop region-specific strategies for business growth.
  
  

Customer Relationship Management:

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• Support business partners in managing customer relationships to ensure high levels of satisfaction and long-term business partnerships.
  
  
• Assist in resolving customer issues, ensuring the highest standards of service are maintained.
  
  

Competences, skills and experience

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• Strong interpersonal and relationship management skills.
  
  
• Excellent communication and presentation abilities.
  
  
• Ability to train and mentor business partners.
  
  
• Strong analytical and problem-solving skills.
  
  
• Ability to work independently and within a team.
  
  
• Proficiency in CRM systems and sales management software.