Relationship Officer
KOMPASS SOLUTIONS LIMITED
Sales
Job Summary
We are seeking a dedicated and dynamic Relationship Officer to join our team. This role involves managing and nurturing client relationships, coordinating with high-net-worth individuals and network partners, and overseeing various administrative and marketing activities. The ideal candidate will possess excellent communication and public relations skills and demonstrate a proactive approach to managing client needs and company operations.
- Minimum Qualification : Bachelors
Job Description/Requirements
Key Responsibilities:
Client Relationship Management:
Build and maintain strong relationships with clients, ensuring a deep understanding of their needs and preferences.
Act as the primary point of contact for clients, providing exceptional service and support.
Meeting Coordination:
Schedule and manage meetings with clients and stakeholders.
Oversee the Director’s diary, ensuring efficient time management and prioritization.
Communication and Public Relations:
Utilize excellent communication skills to manage relationships with high-net-worth clients and network partners.
Represent the company at various networking events and functions.
Client Enquiries and Issue Resolution:
Handle client enquiries and resolve issues promptly and effectively.
Maintain a high level of professionalism and responsiveness in all client interactions.
Database Management:
Manage and update client databases, ensuring accuracy and confidentiality.
Analyze data to identify trends and opportunities for enhancing client relationships.
Marketing and PR Activities:
Collaborate with the marketing team to plan and execute company marketing and PR activities.
Develop and implement strategies to enhance the company's public image and brand recognition.
Event Organization:
Organize and coordinate client events, including logistics, invitations, and follow-up communications.
Ensure events are executed smoothly and meet client expectations.
Office Administration:
Oversee general office administration, including managing supplies, coordinating with vendors, and maintaining office equipment.
Support the team with various administrative tasks as needed.
Qualifications:
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
Proven experience in client relationship management or a similar role.
Excellent verbal and written communication skills.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and database management tools.
A proactive and personable approach to client interactions.
Ability to work independently and as part of a team.
Female candidates are highly encouraged to apply
How to Apply:
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience.
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