New
2 days ago
Receptionist
Zuri Place Hotel Limited
Admin & Office
Hospitality & Hotel
KSh
15,000 - 30,000
Easy Apply
Job Summary
Are you passionate about hospitality and delivering excellent customer service? Join our team at Zuri Place Hotel as a Receptionist and be part of an exceptional guest experience! Location is Oyugis
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Roles and Responsibilities:
• Welcome and check-in guests with professionalism and warmth.
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Handle guest inquiries, reservations, and check-outs efficiently.
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Maintain up-to-date knowledge of room availability and pricing.
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Process payments and ensure accurate billing.
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Manage phone calls, emails, and communication with guests and departments.
• Assist in resolving guest complaints or escalating issues as necessary.
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Keep the reception area tidy and well-organized.
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Collaborate with other departments to ensure seamless operations.
Minimum Requirements:
• A diploma or certificate in Hospitality, Front Office Operations, or a related field.
• At least 1 year of experience in a similar role.
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Excellent communication and interpersonal skills.
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Proficiency in using front office software systems.
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Strong organizational skills and attention to detail.
• Ability to multitask and work under pressure.
• A positive attitude and a passion for customer service.
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