Quality Assurance Manager

ABOUT THE COMPANY

Eagle HR Consultants works with its clients to craft the most appropriate HR and Payroll solution, which will integrate with their current and future technology needs as the company grows.



Eagle HR Consultants offers HR Consulting and Payroll solutions and interventions which can significantly add to the efficacy and performance of any organization across the globe in all sectors.

JOB SUMMARY

The role includes conducting audits, analyzing performance metrics, and ensuring compliance with relevant regulations, certifications, and organizational quality objectives. Additionally, the Manager will provide high-quality strategic insights and performance reports to support decision-making and promote a culture of continuous improvement across the organization.Key RequirementsBachelors in degree in Engineering Education or Medical related course with proficiency in Quality Management Systems, Kaizen and Six Sigma certification.Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlinesMinimum of two 3 years of relevant experience in Quality Management Systems in a college setup is an added advantageCertification in Quality Management SystemsGood understanding of ISO Management SystemsMust have demonstrated ability to handle departmental budgets, resources, processes, projects and relationshipsShould have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sectorMust have ability to plan, organize, implement and evaluate departmental goalsShould have strong analytical and be result orientedMust have high standards of integrity and ethical practiceMust be capable of functioning effectively both as a team player and a team leaderMust have management and Leadership skillsMust have ability to accurately plan work assignments, prioritize tasks and deliver deadlinesShould have problem solving and decision-making abilitiesShould be an effective communicator with the ability to handle both internal and external communicationShould demonstrate ability to identify and respond to risk areas within the departmentShould have effective people management and conflict resolution skillsMust have knowledge in use of MS office packagesSubmit your application directly on our website or email the following documents in PDF format to recruitment@eaglehr.co.ke:A duly signed application letter.A detailed CV, including the names of at least three (3) professional referees.Certified copies of academic and professional certificates.A copy of your National Identification Card or Passport.

RESPONSIBILITIES

Ensure effective and efficient continuous quality improvement in ICMHS and timely deliveries. Provide education to all ICMHS staff to clarify the role of the Quality Management Department as well as their role in quality management. Oversees, maintains and coordinates the implementation of a Quality Management System in line with TVETA. Effectively co-ordinates the assessment of current operation processes at ICMHS to improve the quality. Consults with MD and critical committees as appropriate to finalize and advance the quality management goals.Undertakes quality initiatives, internal audits, and risk management as due in conjunction with the Quality Improvement team.Institute plans and programs geared towards provision of high standards of quality health care services. Ensure that the definition of quality is aligned with the national policies of quality management in health. Assesses organizational/departmental readiness and identifies strategies to achieve quality improvement goals.Facilitates teams by coaching and advising team members to fulfill their role in Quality Improvement team and work improvement teams.Together with the QIT team, are responsible for the suggestion boxesEffectively communicates improvement that is made to work teams, staff, managers and in-charges throughout the organization.Recommend development of quality assurance mechanisms on servicesEnsure compliance with environmental, health and safety regulations.Ensure effective monitoring and evaluation of employed quality and monitoring standards.Give guidelines for various quality healthcare requirements to relevant departmentsReview and ensure proper maintenance of test recordsEnforce and train on quality assurance and on environmental, health and safety regulations, and international standards.Effective participation in preparation of budgets and control.Conduct regular college quality assurance and health and safety inspections and benchmarking.Actively participate in relevant quality assurance committeesPerform any other duties that may be assigned from time to time

REQUIRED SKILLS

Problem solving, Project monitoring and evaluation (M&E), Team leadership, Quality management, Quality systems (ISO, CMMI, etc.), Quality control and supervision

REQUIRED EDUCATION

Bachelor's degree