Project Specialist – Jiinue at 4G Capital

Job Description

4G Capital (4th Generation Capital) is Africa’s fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt.

Roles & Responsibilities

Project managing innovative initiatives – whether it’s a product extension or a new service entirely, you will own the delivery of a Jiinue to an agreed brief. Pilot reporting – you will own the reporting of agreed metrics surrounding Jiinue. Product pilot design support – you will support on the shaping of new product Jiinue Shaping pilots – whether it’s a product extension or a new service entirely, you will work with the necessary stakeholders to shape and launch pilot activity. Delivering pilots – being a hands-on part of the pilot team, delivering: Customer lifecycle management – onboarding, support and collections. Customer training. Operational handover – when pilots have achieved their goal, and are to be moved into business-as-usual, you will drive the handover and ensure that SOPs and owners are in place Measures and evaluation – creating measurement frameworks that will gauge success.

Required Skills for a Project Specialist

To be successful in the role some of the key skills are:

Well-rounded expertise – you will be customer-centric, commercially-minded and pragmatic in the delivery of initiatives. Delivery experience – you have demonstrable experience of shaping and launching initiatives, working closely with other stakeholders and hitting agreed deadlines. Project management experience – you will be familiar with project management techniques and tools. Customer centric – you will be able to develop and deliver ways of working that meet known customer needs, as well as being able to uncover needs when there is a gap in our understanding.

A successful project specialist needs a diverse set of skills to navigate the complexities of project management such as:

Communication: Proficiency in both verbal and written communication to convey ideas clearly, facilitate discussions, and manage stakeholder expectations. Time Management: Skill in prioritizing tasks, managing deadlines, and ensuring the project stays on schedule. Organization: Capability to plan, structure, and manage resources effectively to ensure project tasks are completed efficiently. Risk Management: Identifying potential risks, assessing their impact, and developing strategies to mitigate them. Problem-Solving: Ability to address issues as they arise, think critically, and find solutions quickly. Negotiation: Skills in negotiating with stakeholders, team members to achieve favorable outcomes and resolve conflicts. Budgeting: Knowledge of financial management to estimate costs, allocate resources, and control the project budget. Technical Proficiency: Familiarity with project management software and tools, and a basic understanding of the technical aspects related to the project. Adaptability: Flexibility to adjust plans and strategies in response to changing conditions and unexpected challenges. Decision-Making: Capability to make informed decisions quickly, often with incomplete information, to keep the project on track. Stakeholder Management: Skill in identifying, analyzing, and managing relationships with all parties involved in the project. Strategic Thinking: Understanding the bigger picture and aligning project goals with organizational objectives. Attention to Detail: Ensuring that every aspect of the project is thoroughly planned and executed with precision