Production Support Engineer

ABOUT THE COMPANY

Are you a skilled professional seeking remote opportunities on a part-time, full-time, or consulting basis? Look no further than Fuzu Remote! We specialize in connecting talented individuals with dynamic remote work opportunities—all from the convenience of your home office. Showcase your expertise, collaborate on projects across diverse industries, and enjoy the flexibility of choosing a schedule that works for you.



At Fuzu, we value professionalism, high level of ethics and accountability at work. That's why we’re looking for individuals who come prepared with a laptop, a reliable internet connection, and the necessary qualifications. Whether you are a programmer, data annotation specialist, marketer, lead generator, customer service expert, or another professional ready to make an impact, we want to hear from you!



Join our network of remote professionals today to access a wide range of projects, from short-term gigs to long-term engagements. Take charge of your career, embrace exciting opportunities, and unlock your full potential with Fuzu Remote. Apply now and start your next remote adventure!



Fuzu's parent company is located in Finland, operated by a team that has worked 20+ years in the international markets.

JOB SUMMARY

About the RoleWe are looking for a skilled and proactive Production Support Engineer to ensure the reliability, scalability, and performance of our production systems. This role involves monitoring systems, troubleshooting issues, automating routine tasks, and collaborating with cross-functional teams to maintain seamless operations. The ideal candidate is highly analytical, technically adept, possesses excellent communication skills, and thrives in a fast-paced environment.Additionally, this role will focus on supporting our Data Labeling Tool, working closely with clients and their DevOps teams to maintain operational continuity. You will manage support channels, resolve issues for partner teams, and ensure smooth functioning of the labeling tool for mission-critical tasks

RESPONSIBILITIES

Analyze and Troubleshoot Backend Code: Gain a deep understanding of backend systems to identify, troubleshoot, and resolve bugs, ensuring seamless operations.Develop and Enhance Plugins: Design, build, and maintain plugins to improve system functionality, quality control, and performance analysis.Command Line and API Operations: Execute and automate tasks efficiently using command-line tools and API integrations to support robust system management.Data Management and Dashboard Development: Manage and analyze data to generate insights, create dashboards, and deliver actionable reporting for stakeholders.Contribute to Product Development: Collaborate with cross-functional teams to enhance product features, improve user experience, and support innovation initiatives.Required QualificationsCombination Skills (1 Primary & 1 Secondary) - PythonC/C++Typescript and Javascript (Angular is good to have)Great Communication skills>3 years of relevant experienceComfortable working in the following IST shifts8 AM to 4 PM4 PM to 12 Midnight12 Midnight to 8 AM

REQUIRED SKILLS

IT support, Troubleshooting, Testing and debugging, Big data and data analytics, C, C# or C++, Python, JavaScript

REQUIRED EDUCATION

Bachelor's degree