Online Sales & Marketing Coordinator

Key Responsibilities:

1)       Customer Engagement & Sales:

·       Respond promptly and professionally to inquiries via WhatsApp, Facebook, Instagram, TikTok, X (Formerly Twitter), LinkedIn, Pinterest, and phone calls, providing accurate information about services, pricing, and availability.

·       Handle inbound sales-related phone calls professionally, addressing client concerns and guiding them through the booking process.

·       Follow up with potential clients via leads generated and convert them into confirmed projects.

·       Maintain a positive and consistent brand voice in all communications.

2)       Social Media Management & Content Creation:

·       Develop and publish engaging content (posts, stories, reels, etc.), including project showcases, design tips, and transformation stories.

·       Work with visual assets (photos, videos, graphics) to create engaging content that highlights the beauty of our interior design projects.

·       Monitor and manage social media interactions, ensuring timely responses and maintaining a consistent brand voice.

3)       Campaign Coordination:

• Collaborate with the management team to plan and execute marketing campaigns.
• Analyze social media insights and customer feedback to optimize ongoing and future campaigns.

4)       Brand Consistency:

• Ensure all communications and content adhere to the company's branding guidelines and overall design aesthetic.
• Help build and maintain the company's online reputation.

1)     Qualifications:

Educational Background:

• A Bachelor’s degree or diploma in Sales and Marketing, Communications, Business, or a related field is required.
• Additional coursework or a minor in Interior Design, Visual Arts, or Digital Media is a plus.

2)     Desired Skills & Experience:

a)       Communication & Customer Service:

·       Excellent and fluent written and verbal communication skills.

·       Strong persuasion skills.

·       Experience in handling customer inquiries and managing client relationships on social media and messaging platforms.

·       Ability to understand client needs and offer creative needs.

b)       Sales & Marketing Acumen:

·       Basic to intermediate understanding of digital marketing strategies and sales processes.

·       Ability to follow up on leads and track sales performance.

c)       Content Creation:

·       Proficiency with social media platforms (e.g., Instagram, Facebook, TikTok, Pinterest etc.) and familiarity with content creation tools like CapCut, Canva, Adobe Creative Suite, or similar.

·       Creativity in producing compelling visual and written content that resonates with a design-focused audience.

d)       Organizational Skills:

·       Ability to multitask, manage time effectively, and coordinate between sales and marketing tasks.

e)       Bonus
Previous experience in the interior design or a passion for interior design and a keen awareness of current industry trends and the ability to incorporate them into marketing strategies.

How to Apply

Submit your resume, portfolio, and a brief cover letter addressing:

1. Your experience turning social media engagement into sales.
2. Why you’re passionate about interior design.