Officer, Loans Processing at Sidian Bank

Job Description

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.

JOB PURPOSE 

The job holder is responsible for loan processing, verification, documentations and maintenance of approved loan facilities in the core banking system in line with the bank policies and procedures in a prompt, efficient and effective manner. Maintenance of AA Lending arrangement architecture in T24 core banking system.

KEY RESPONSIBILITIES

AA Loans processing as per SLA & TAT AA Suspense Reconciliation Record Management Risk & Compliance

MAIN ACTIVITIES
Loans Processing as per SLA & TAT

Prompt and efficient processing of all loan products disbursement facilities in T24 core banking system. Review of AA products property classes and property conditions. Prior Knowledge of AA Module Architecture i.e property classes, product set-up, AA activities and Integrity report. Processing of RTGS instruction as per the credit checklist and credit approval on loan disbursed amount MT AA Loan termination, liquidation and pay offs of loan related facilities in core banking in respect to customers instructions and credit approval. Monitoring the AA suspense accounts on a daily basis. Daily reconciliation of AA suspense and loan Liquidation accounts transactions movements If there are anomalies in AA suspense accounts movement, trace the affected branch account /HO and regularize/ask the relevant department to review and normalize the account. In-depth AA property classes, properties and product conditions knowledge on AA. AA daily accruals and their basis of accrual. Prepare a daily report as the first reviewer, and save it in the public Folder for the second reviewer to verify the reconciliation report for accuracy. Reconciliation of Disputed AA loan schedules and AA loan deductions in core banking system to ascertain true position as per documentation verses T24 system. Review and Analysis of AA. integrity Assure report and resolution of its problem and symptoms. Ensure marking of Limits/Overdraft and maintenance in core banking systems as per credit approvals and customers request. Posting of refunds/recoups in t24 core banking system as per customers instructions and credit approval and collecting commissions as per the bank policy. Posting reversal on mis post as per branch request or customer request instructions. Processing of loan write offs and write back in core banking system as per board and credit approvals against loan provisions in GL. Posting of collateral refund as per credit approvals and customers’ requests. Loan amendments on repayment dates, interest rate and modification of terms as per credit approvals. Manual loan recovery as per the request both from branch and credit requests to reduce PAR. Restructuring of Non-performing loans in t24 core banking systems as per credit approvals/board approval. Timely processing of Contractual Savings Standing Orders as required during loan booking to increase cash collateral Lien amount intended as security for the loan. Ensure full capacity utilization of application right processes/procedure, ensuring accuracy and compliance/and verification of supporting documentation for loan related application to Prevent income leakage by ensuring recovery of all commissions on loans facilities, overdraft, Trade loans, and recoups/refunds. Handle customer complaints and take appropriate action to resolve them. Assist to answer all loan services and customer phone calls. Resolve all issues and maintain knowledge on all loan servicing procedures. Manage all communication with internal departments to facilitate all loan processes credit department. Compliance to the bank’s policies and procedures. Prompt and efficient response to branch queries raised through email within 24 hours to meet customers timelines and customers’ needs as per the bank policy. Keenly reviewing, verification and approvals of documents in credit quest before any disbursement is done for proper/correct processes to avoid error/loss of bank funds. Accurate filing of all loan related facilities, recoups/refunds, Loan disbursements, overdrafts, cash collateral, amendments and other client instructions as effected in the unit for future reference and ease retrieval when need arises. Processing of Fixed deposits on call and Term deposits using MM module.

Reconciliation

Reconciliation of Disputed loan schedules and loan deductions in core banking system to ascertain true position as per documentation verses T24 system. Ensure proper reconciliations of interest collected upfront and commissions collected on all related loan facilities.

Record Management

Provision of loan processed reports for ease of tick back both physical and system entries. Daily loan tick back of all processed loan application form with the system entries/transactions for submission to registry for archiving.

Risk & Compliance

Comply with the banks Anti Money Laundering (AML ) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline. This role is regarded as the first line of defense, it has a primary responsibility for identifying, measuring, monitoring and controlling risks within their area of accountability. They are required to establish effective governance, risk and control framework for their business unit to ensure they are compliant with Sidian Bank’s risk policy requirements, to maintain appropriate risk management skills, methodology, frameworks and solutions. In addition, ensure they are operating within the risk appetite boundaries set and approved by the board. Ensure that the bank does not transact business with persons whose names match those on the sanctions lists in the Finance day to day business. Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines. Ensuring adherence to the policies as defined in the IT security policy considering the disciplinary process that follows any violation. Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes. Ensure compliance with all banks policies, procedures and all statutory requirements. Attend training and maintain knowledge of and comply with all bank policies and procedures including Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing laws, rules and regulations. Participate or undertake Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing bank programs on a regular basis e.g. taking attestations, self-assessment tests, filling in compliance questionnaires as required Comply and not to knowingly participate or assist in any violation of Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing laws, rules, regulations or internal policies, procedure and guidelines. Report suspected money laundering cases to their respective heads of units or to the Money Laundering Reporting Officer as soon as such incidents occur immediately with a clear basis of suspicion Avoid Misrepresentation and Malicious Reporting – knowingly making a false, fictitious or fraudulent representation e.g. statement, report, document. Avoid Tipping Off customers being investigated so as not to knowingly prejudice an investigation by disclosing information. Not provide advice or other assistance to individuals who attempt to violate or avoid Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing laws, rules, regulations or corporate policies. Respond to all AML/CFT/CPF queries when requested by Compliance Unit to allow the bank to comply with the requirements of The Anti-Money Laundering and Combating Financing of Terrorism Amendment Act Co – operate fully with regulators and law enforcement agents and make available required documents and information.

REQUIREMENTS

ACADEMIC BACKGROUND

A first Degree in a relevant discipline i.e. accounting, financial management, economics, numerical or other scientific related disciplines. Advanced degree is an added advantage.

WORK EXPERIENCE

At least three years banking experience. Experience in: AA loan related knowledge, Credit disbursement and AA reconciliation related issues

SKILLS & COMPETENCIES

Professional Banking qualification (AKIB) is an added advantage.