MARKETING AND CLIENT SERVICE EXECUTIVE

Our client, a growing Insurance Brooker, is looking to recruit a Marketing and Client Service Executive.

Overview of the role

Increasing brand awareness, client service and driving business growth.

Key Responsibilities

    • Develop and implement innovative marketing strategies to support business growth.

    • Build and nurture strong relationships with existing and new clients.

    • Act as the primary point of contact for client inquiries, concerns, and feedback.

    • Oversee client onboarding processes and ensure seamless service delivery.

    • Conduct market research to identify trends, opportunities, and competitors.

    • Represent the company at networking events, conferences, and industry functions.

    • Collaborate with sales and operations teams to align marketing efforts with client needs.

    • Prepare and deliver presentations, proposals, and reports for clients and stakeholders.

    • Monitor and analyze the performance of marketing campaigns to optimize strategies.

Required Qualifications, Experience & Competences.      

    • Degree/Diploma in Marketing, Communications or Business Studies from a recognized institution.

    • Minimum of 2 years of experience in marketing or client relationship management, preferably in the insurance sector.

    • Solid understanding of marketing principles and best practices.

    • Excellent communication, negotiation, and interpersonal skills.

    • Proven ability to build and sustain client relationships.

    • Strong organizational skills with keen attention to details.

    • A professional, honest, self-motivated, and results-oriented.

    • Innovative and future thinking ability

    • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Power Point etc.).

    • Availability to start immediately

    • References from the insurance industry will be required.

Salary Ksh 30K Net plus commission

CVs will be reviewed on a rolling 

Only shortlisted candidates will be contacted.