Manager - Corporate Learning and Development

Job Purpose

The Manager, Corporate L&D will be responsible for creating, developing, implementing, and conducting training and development programs for employees. The Learning and Development Manager will play a critical role in the day-to-day learning and development (L&D) activities. This role will coordinate all L&D activities but also partner with business managers, other members of the L&D department, and HR. Activities may include managing the L&D Specialists and regularly interacting with employees and third-party training providers.

Key Responsibilities

Managerial Responsibilities

• Setting objectives for the L&D team and tracking progress
• Review departmental budgets
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.

Roles and Responsibilities

• Helping the Company meet its objectives by developing & implementing high-impact learning & development programs in line with business needs and priorities
• Establish strong partnerships with the business to gain a strong understanding of current business issues and opportunities, as related to learning and development
• Conduct organizational needs analysis and create training plans to ensure that all employees have the required competencies to excel in their roles
• Reviewing and revising course materials to ensure they align with operating processes, procedures, and systems
• Delivering training to various parts of the business and working with various stakeholders to coordinate and organize training sessions
• Collecting feedback on completed training to evaluate and measure results and make improvements where required. Evaluates program effectiveness through assessments, surveys, and feedback
• Conducting training trainer workshops to ensure training, scalability, and effectiveness
• Sourcing and recommending vendors and other external partners to design, develop, and/or deliver learning solutions where applicable
• Managing the Learning & Development budget. maintains records and reports of expenses. Responsible for managing the budget for the training programs by ensuring that the programs cost-effective and aligns with the organization’s goal and track spending while reporting on the training program results.
• Defining and leading projects focused on continuous improvement
• Keeping up with industry trends to identify new approaches to training. Research new training methods and approaches recommend the best methods to the organization
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Development and implementation of L&D and Staff Wellness policies and procedures .
• Development of the company’s annual L&D calendar
• Select and assign instructors to conduct specific training and development.

Job Requirements

Educational Qualifications and Professional Qualifications 

• Bachelor’s degree in human resources, training and development, or a related field required.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Extremely proficient with Microsoft Office Suite and related program software.
• Excellent written and verbal communication skills
• Outstanding organizational and time-management skills
• Total Experience & Relevant Experience
• At least 5 to 7 years of training experience required.

Behavioral Competencies          

• Excellent verbal and written communication skills.
• Strong presentation skills. Planning and organization skills.
• Ability to project a positive image for him/ herself and the company.
• Good team player with a commitment to value-based leadership.
• Results- oriented.
• Credibility and flexibility to deal with people at a variety of levels.
• Highly adaptable and versatile. Ability to handle ambiguity and work unsupervised in an unstructured environment.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to handle a high stress environment positively.
• Ability to create good and strong work ties cross departmentally
• Committed to quality, customer service, equal opportunities and diversity, best practice and best value