Skills Required
Word Processing Spreadsheets Delivery Coordination Communication Skills Time ManagementJob Summary
A logistics/fulfillment Agent oversees the entire order processing system, ensuring products are accurately picked, packed, and shipped to customers promptly. Must have at least: KCSE B- (Minus ) A Diploma One year working experience
- Minimum Qualification : Bachelors
- Experience Level : Internship & Graduate
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
- Order Processing:Receiving and processing customer orders accurately and efficiently.Verifying order details and ensuring accuracy.Picking and Packing:Locating and retrieving products from storage areas.Accurately picking items based on order lists.Carefully packing items in appropriate packaging materials.Shipping and Delivery:Preparing shipments for delivery, including labeling and packaging.Ensuring orders are shipped on time and in full.Coordinating with shipping carriers for timely and reliable delivery.Inventory Management:Maintaining a clean and organized workspace.Assisting with inventory management and cycle counts.Monitoring inventory levels and alerting supervisors to potential issues.Quality Control:Performing quality control checks on products before shipping.Inspecting merchandise for damage or other problems.Customer Service:Answering emails, phone calls, and processing returns.Providing online customer service.Other Duties:Assisting in warehouse duties.Collaborating with team members to maintain a streamlined fulfillment process.Identifying and addressing any issues with inventory or order fulfillment.
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