Immediate Start New
2 weeks ago

Logistics / Fulfillment Agent

Sync Limited

Supply Chain & Procurement

Retail, Fashion & FMCG KSh 15,000 - 30,000 Plus Commission
Easy Apply

Skills Required

Word Processing Spreadsheets Delivery Coordination Communication Skills Time Management

Job Summary

A logistics/fulfillment Agent oversees the entire order processing system, ensuring products are accurately picked, packed, and shipped to customers promptly. Must have at least: KCSE B- (Minus ) A Diploma One year working experience

  • Minimum Qualification : Bachelors
  • Experience Level : Internship & Graduate
  • Experience Length : 1 year
  • Working Hours : Full Time

Job Description/Requirements

  • Order Processing:
    Receiving and processing customer orders accurately and efficiently. 
    Verifying order details and ensuring accuracy. 

    Picking and Packing:
    Locating and retrieving products from storage areas. 
    Accurately picking items based on order lists. 
    Carefully packing items in appropriate packaging materials. 

    Shipping and Delivery:
    Preparing shipments for delivery, including labeling and packaging. 
    Ensuring orders are shipped on time and in full. 
    Coordinating with shipping carriers for timely and reliable delivery. 

    Inventory Management:
    Maintaining a clean and organized workspace. 
    Assisting with inventory management and cycle counts. 
    Monitoring inventory levels and alerting supervisors to potential issues. 

    Quality Control:
    Performing quality control checks on products before shipping. 
    Inspecting merchandise for damage or other problems. 

    Customer Service:
    Answering emails, phone calls, and processing returns. 
    Providing online customer service. 

    Other Duties:
    Assisting in warehouse duties. 
    Collaborating with team members to maintain a streamlined fulfillment process. 
    Identifying and addressing any issues with inventory or order fulfillment. 

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