IT Sales Consultant

Location: Westlands, Nairobi

Hours: Full Time

Company Overview

Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony. This dynamic environment offers significant opportunities for career progression and professional development.

Role Overview

We are seeking an energetic and results-driven Business Development Solutions Consultant to join our team. The ideal candidate will be responsible for generating new business opportunities and building a robust sales pipeline through cold and warm leads. This role requires a proactive approach to identify, engage, and convert potential clients into long-term partners. The ideal candidate will possess comprehensive knowledge of Microsoft 365 services, IT Hardware & Managed Services.

Key Responsibilities

·        Lead Generation: Identify and qualify potential clients through cold calling, networking, and other lead generation activities such as existing client referral scheme & marketing campaigns.

·        Pipeline Management: Develop and maintain a strong sales pipeline by managing leads and prospects through the sales cycle.

·        Client Engagement: Build and nurture relationships with potential clients to understand their needs and present tailored IT solutions.

·        Negotiation: Negotiate contracts and close deals to achieve sales targets and contribute to company growth.

·        Market Research: Stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities.

·        Collaboration: Work closely with the marketing and technical support team to develop bespoke requirements for each prospect client.

·        Reporting: Maintain accurate records of sales activities and provide regular reports on sales performance and pipeline status.

·        Generate leads via our existing clients as part of our referral scheme

• Customer Engagement: Proactively reach out to customers to understand their needs and concerns and provide solutions to enhance their experience.
• Issue Resolution: Address customer complaints and issues promptly and effectively, ensuring a high level of customer satisfaction.
• Represent the company as an ambassador, maintaining the high standards of interaction expected from a market-leading brand.

Candidate Requirements

• Minimum of 2 years’ experience in solution-based selling (IT Support, IT Hardware, Cloud/hosted telephony, VoIP, Connectivity)
• Proven track record of exceeding targets.
• Customer-centric mindset with a positive attitude.
• Strong ability to build and maintain relationships with mid-level and senior decision-makers in SME.
• A born hunter who enjoys building their pipeline

Skills & Attributes

• Strong organisational and multi-tasking abilities
• Attention to detail and problem-solving skills
• High level of personal motivation and drive.
• Ability to thrive in a target-driven environment.
• Excellent communication skills at all levels.
• Positive, team-oriented attitude with the ability to work autonomously.
• Strong relationship-building skills.

What We Offer

• A first-class working environment that encourages long-term growth and development into more senior roles.
• Attractive prospects for the right candidate.

If you are a driven & a customer focused professional looking to advance your career in a thriving and supportive environment, we would love to hear from you. Apply today to join our team and contribute to our continued success.