Human Resource (HR), Payroll & Attendance Software Implementation Engineer
Endeavour Africa Ltd
Engineering & Technology
Job Summary
Endeavour Africa Ltd is ICT Software Company Providing HR & ERP Solutions across Africa. We are looking for Implementation Engineer (Technical & Functional) for Human Resources, Payroll & Attendance Applications.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Requirements For Technical Role
· Strong Knowledge on HR Modules i.e. Payroll, Time Attendance, Leaves, Performance Management , Recruitment/Application Tracking System
· Should have Minimum 3 years of experience on HR Products
· Should be able to Install Software Components / Run Installers
· Should be Passionate about learning New Functions
· Analytical mind-set & good problem-solving skills
· Should be willing to Travel within Country or out of country
Requirements For Functional Role
· Strong Knowledge on HR Modules i.e. Payroll, Time Attendance, Leaves, Performance Management , Recruitment/Application Tracking System
· Should have Minimum 1+ years of experience on HR Products
· Should be able to well versed with Payroll Best Practices
· Should be Passionate about learning New Functions
· Analytical mind-set & good problem-solving skills
· Should be willing to Travel within Country or out of country
Responsibilities For Technical Role
· Work Closely with Project Manager for Installation , Configuration & Troubleshooting of Human Capital Management System
· Assess/evaluate client requirements against scope of project, manage project plan and schedule
· Should be responsible for installation & networking of different types Biometric Hardware
· Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
· Troubleshooting Software/Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
· Design Reports & Make Changes in Print Formats
· Attend to Support Calls
· Visit Customers for Support & Training activities
· Collaborate with several teams (e.g. software development, testing,engineering,sales) to achieve our common goal of solving our customer problems and enhancing our products
Responsibilities For Functional Role
· Work Closely with Project Manager for Carrying Out Training Sessions of Human Capital Management System
· Assess/evaluate client requirements against scope of project, manage project plan, Training Plan and schedule
· Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
· Troubleshooting Software Functions related queries Over Phone which involves working in different time zones
· Attend to Support Calls
· Visit Customers for Support & Training activities
· Collaborate with several teams (e.g. software development, testing,engineering,sales) to achieve our common goal of solving our customer problems and enhancing our products
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