HR Specialist – Employee Relations at Gap Recruitment Services Limited

Job Description

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.

Key Responsibilities:

Employee Relations:

Act as the primary point of contact for employee relations issues, providing guidance and support to both employees and management. Conduct investigations into employee complaints and grievances, ensuring a fair and consistent approach. Develop and implement strategies to improve employee engagement and satisfaction.

Disciplinary Management:

Advise managers on appropriate disciplinary actions and ensure consistent application across the organization. Manage and document all disciplinary cases, ensuring accurate and timely records. Oversee the disciplinary process, ensuring compliance with company policies and Kenyan labour law.

Labour Law Compliance:

Ensure all HR practices and policies comply with Kenyan labour law. Stay updated on changes in labour legislation and advise the organization on necessary adjustments. Conduct training sessions for management and employees on labour law compliance and HR best practices.

HR Administration:

Support the HR Manager in the development and implementation of HR policies and procedures. Assist in the recruitment and onboarding process, ensuring a smooth transition for new employees. Maintain accurate HR records and manage HR systems data.

Cultural Liaison:

Facilitate effective communication and cultural understanding between Kenyan and Chinese employees. Assist in resolving any cultural conflicts that may arise in the workplace. Promote a culturally inclusive environment within the organization.

Requirements

Required Qualifications and Competencies:

Bachelors degree in Human Resources, Business Administration, or a related field. Minimum of 3 years of experience in HR, with a focus on employee relations and disciplinary management. In-depth knowledge of Kenyan labour law and HR best practices. Experience working with Chinese companies or in a multicultural environment is highly desirable. Strong conflict resolution and negotiation skills. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Proficiency in HRMS and MS Office Suite.

Preferred Qualifications:

Professional HR certification (CHRP). Experience & exposure to Chinese work culture is highly desired.