Hotel Manager - Kitui

An upcoming middle level hotel in Kitui wishes to recruit a highly competent and qualified Hotel Manager.

The candidate must have the following qualifications:

• Diploma/degree in Hotel management.
• Minimum 4 years of experience in a similar position in a two or three star Hotel.
• A person of high integrity with good PR and management skills.
• The above position offers attractive remuneration which is commensurate with the candidate’s qualifications and experience.
• Experience needed includes hotel administration, food service management, and hotel maintenance, as well as knowledge of computers.

SKILLS

• Customer-Service: Hotel managers deal must have good service and friendly demeanor.
• Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.
• Leadership: Hotel managers need to be able to motivate their employees, resolve issues from guests.
• Listening: Excellent listening skills are needed, especially making sure that guests are happy and always ready to listen to any complain from them
• Problem-Solving: Hotel managers need to be able to think quickly on their feet and make decisions with problems come up.

DUTIES

• Promoting and marketing the business.
• Managing budgets and financial plans as well as controlling expenditure.
• Maintaining statistical and financial records.
• Setting and achieving sales and profit targets.
• Analyzing sales figures and devising marketing and revenue management strategies.
• Recruiting, training and monitoring staff.
• Planning work schedules for individuals and teams.
• Meeting and greeting customers.
• Dealing with customer complaints and comments.
• Addressing problems and troubleshooting.
• Ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations and furnishings.
• Dealing with contractors and suppliers.
• Ensuring security is effective.
• Carrying out inspections of property and services.
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.

Candidates to indicate their current and expected salary in their CV’s