Head of Human Resources

The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.

The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa - Bay, Migori, Bomet, Eldoret, Kimilili and Nyamira.

The Aga Khan Hospital, Kisumu seeks to recruit a professional for Head of Human Resources.

OVERALL RESPONSIBILITY
The Head of Human Resources will lead and provide strategic direction for all human resource functions and operations across AKH,K clusters.

KEY RESPONSIBILITIES Develop HR strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organizational strategic thinking and direction; and establishing human resources objectives in line with organizational objectives. Support management by providing HR advice, counsel, and decisions, analyzing information and situations. Review, craft, update and implement HR policies for the AKHK cluster, ensuring alignment with the Kenyan legal framework and in collaboration with the CEO and Global Head of HR. Develop and implement a robust Staff Qualification & Education plan. Develop and execute the training calendar, identifying and addressing training needs across the AKHK cluster. Develop and implement training plans for onboarding as well as expansion, coordinating with departments, the T&D Committee, and the Medical Director's office. Handle legal cases related to HR, collaborating closely with internal and external legal teams to ensure effective resolution. Deal effectively with union matters including negotiations on collective agreements to ensure industrial harmony. Spearhead initiatives that foster positive employee relations, workforce engagement and an inclusive work culture. Conduct benchmarking exercises and work with the Job Evaluation Committee to ensure jobs are regularly updated. Develop annual HR priorities with associated budget in conjunction with the Heads of Department (HoDs), the CEO and the Global Head of HR. Work with line managers on HR budgeting and planning exercises, under the guidance of the CEO and CFO. Engage with local and international recruiting portals and agencies for the recruitment of skilled professionals. Conduct the annual performance review process, and train HoDs to enhance their performance evaluation capabilities. Be the champion for Safeguarding and work to build and enhance an organizational culture that promotes staff safety and well-being. Coordinate the employment of expatriate staff, ensuring they possess the necessary permits, passes, and visas as required by law, and liaise with AKDN-Nairobi and the Immigration Department to facilitate this process. Manage HR records in accordance with local labor laws and best practices, maintaining the PeopleSoft Human Resource Systems and implementing strong controls to safeguard staff data. Support compliance to quality initiatives, not limited to JCIA and SQE standards. Establish annual objectives, in collaboration with the subordinates, seek and provide regular feedback and ensure performance appraisals are completed in a sensitive, collaborative and timely way. Organize resources and time to enable employee development within the context of organizational and individual goals. Manage the workload, both for the team, and for individuals, as appropriate. Address any conflicts that arise sensitively, and in a timely manner.

The requirements

REQUIREMENTS

Master’s Degree in Human Resource Management Professional Certification in HR Over 10 years’ relevant work experience Member of IHRM professional body Conversant with Labour Laws, Labour relations and Institutions in Kenya Well-developed management skills including problem solving, negotiation and coordination skills and with the ability to apply knowledge and analysis creatively to the resolution of practical problems Exceptional interpersonal and communication skills, orally and in writing Consultative and collaborative, engaging effectively and co-creating innovative solutions with key stakeholders Results-oriented and deadline-driven with demonstrated organization skills and the ability to multi-task and assume changing responsibilities Strong integrity and intellectual humility Demonstrable expertise in navigating effectively through ambiguity and constant change Demonstration of strong flexibility, adaptability and perseverance, especially during challenging periods Culturally sensitive, inclusive and respectful of diverse populations Excellent people management, leadership, mentoring and delegation skills Technical ability and willingness to learn new systems as required for the role Proven ability to maintain confidentiality A passion and commitment to AKDN’s purpose, values and ethical underpinning.

Sector

Social Development