Filed Sales Representative - Institutional & Hospitality

ABOUT THE COMPANY

We are a vertically integrated design and manufacturing company of Textile Products, from Fiber, to Fabric, to Fashion.

JOB SUMMARY

ABOUT S&SWho We are:S&S is a vertically integrated textile solutions provider based in Ruiru, Kenya. We design, produce and distribute a vast array of textile consumer solutions in Sub-Saharan Africa under our two brands butterfly® and texStyle®.For further information about us, kindly visit our website: corporate.spinners.co.ke / www.spinners.co.ke.What drives us:Our energy, focus and commitment are directed towards living our Purpose which is: Empower Africa’s Potential and Authenticity. We thrive in providing exceptional solutions to our customers proactively in a way that leaves them feeling valued and totally fulfilled; and to have S&S as their preferred Textile Solutions Provider.Our Team is made up of Purpose Driven, Committed, Curious and Exponentially Driven people who strive to add value in all they do – with the Customer in mind always

RESPONSIBILITIES

Customer Prospecting, Acquisition & Market ExpansionFirst-hand knowledge of and network-building skills specifically for focus hypergrowth marketsProspect and Acquire Key Customer partners in our B2B channel of wholesalers, resellers and online resellers in line with the requirements of the hospitality business unit.Actively execute the acquisition of the prospects as per the targetsRelationship ManagementBuild and maintain long-term relationships with customers to generate trust Market and story tell our brand and offerings – existing and newKeep the customer engaged actively via virtual & in-person client engagementCustomer Wise Sales Growth & Forward PlanningManaging primary 3* & 4* hotels, lodges and camps, and hotel suppliersMonitor customer accounts performance and drive business optimization and growth in range, variety and frequencyMarket Insights & LearningsActively and dynamically know our consumers, customers, markets, competitors and opportunitiesProvide the Company with marketing/sales intelligence to drive market leadershipUnderstand the customer's business, their clients, the challenges, the pain points, and the areas of growthDrive Universe Depth & Spread in MarketsExecute sales and distribution plans to penetrate new markets as per hospitality hypergrowth strategy.Drive sustainability through the spread of key universe offerings in core markets and through key customersKEY DELIVERABLESSales GrowthAchieve year-round active business activity in the focus markets and key customer clustersDrive hypergrowth of 40% YoY for next 3 years for our expansion focus customer clustersCustomer Acquisition & Market ExpansionEstablish key customers across Kenya and East AfricaCultivate and develop ecosystems of primary users in focus customer clusters to enable brand differentiationBrand & Product DifferentiationDrive brand awareness, loyalty, and growth through value propositions localized for the user base in each focus market and customer clusterSales Strategy ExecutionDrive hypergrowth to achieve a minimum of 40% YOY Growth over next 3 years across our 3* & 4* hotel and lodges customers.Drive hypergrowth to achieve a minimum of 20% YOY Growth over the next 3 years across our hotel suppliers' customers.Key Customer Growth Pathways30 Key Accounts Growth strategy execution with a hypergrowth path of a minimum of 40% YoY growth over the next 3 years evenly spread across key universe offerings and key customer baseKEY SKILLS & COMPETENCIESProducts, Sector & Market KnowledgeExcellent Sales and Negotiation SkillsHi Trust Customer Relationship BuilderMulti-Cultural & Multi-LingualResults DrivenMarket Learning Led COMPANY EXPECTATIONSUphold and live the Organization’s Core Values & CultureUnderstanding the Company StrategyExecute and Realize the Goals of the CompanyMarket Focus and Commercialization ApproachCustomer Growth Driven Problem Solving and Team PlayerSelf-Driven & Accountable

REQUIRED SKILLS

Market research, intelligence, Sales strategy, Customer relations, Negotiation, Competitor and market analysis, People management, Direct sales, Business development, Marketing, Conflict and complaint resolution

REQUIRED EDUCATION

Bachelor's degree