Executive Assistant

ABOUT THE COMPANY

We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.

JOB SUMMARY

We are seeking a dedicated Virtual Assistant to provide comprehensive administrative support to the founder of Frame Payments. This role is crucial in ensuring smooth day-to-day operations and allowing the founder to focus on strategic initiatives. The ideal candidate will be a proactive, detail-oriented individual with excellent communication skills and a knack for problem-solving.

RESPONSIBILITIES

ResponsibilitiesKey Responsibilities:-Administrative Support: Manage and organize the founder’s calendar, including scheduling meetings, appointments, and travel arrangements. Handle email correspondence, prioritize messages, and draft responses as needed. Prepare and format documents, presentations, and reports.-Project Management: Assist in coordinating and tracking ongoing projects, ensuring deadlines are met. Maintain project management tools and update task statuses. Conduct research and compile information for various projects.-Communication: Serve as a point of contact between the founder and other stakeholders, including clients, partners, and team members. Draft and proofread internal and external communications.-Operational Support: Oversee day-to-day administrative functions, such as data entry and file management. Assist with onboarding new team members and managing HRrelated tasks. Coordinate with vendors and service providers as needed.Additional Tasks: Provide support for marketing and social media efforts. Handle ad hoc tasks and special projects as assigned.Qualifications:-Proven experience as a Virtual Assistant or in a similar administrative role (1-2 years).-Strong proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), is a plus if proficient in project management tools (e.g., Asana, Trello).-Excellent written and verbal communication skills.-Exceptional organizational and time-management abilities.-Ability to work independently and take initiative in a fast-paced startup environment. -Familiarity with payment processing systems and financial software is a plus.-High level of discretion and confidentiality

REQUIRED SKILLS

Calendar management, Documentation and record keeping, Answering telephones and call management, Document and archive management, Email correspondence, Office administration, management

REQUIRED EDUCATION

Bachelor's degree