Education Administrator

Job description

Job description

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Education Administrator (1707)

Salary:£10,874 per annum Area:Equine Operations Vacancy Type:Permanent Full or Part Time?:Part Time

The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.

We have an excellent opportunity for a flexible and professional individual with outstanding interpersonal and time management skills. You will have excellent level of written and spoken abilities to provide administrative support to our Education Team. With previous experience of working within a busy administrative role, you will monitor and respond to enquiries arising through The Education Team in a timely and effective manner and will support the smooth running of the team.

About you: 

Ideally educated to at least Level 2 (GCSE grade C/4 or equivalent) at Maths and English. Professional communication and negotiation skills. Demonstrable, excellent written communications skills. Strong . skills, proficient in Word, Outlook, PowerPoint and Excel. Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and timescales. Able to demonstrate tact and diplomacy in dealing with sensitive and confidential matters. A true team player.

About the role: 

Your principal duties and responsibilities will include – 

Providing administrative support to the Education team, including monitoring and answering emails, monitoring the Education team inbox, taking main-point minutes from meetings, dealing with general enquiries and other administrative duties as required. Administering the planning of training, including inducting new starters, monitoring progress of individuals, issuing joining instructions and keeping records up to date. Responding to and processing enquiries for UK and international Donkey Academy issues and preparing general correspondence and responses to enquiries from members of the public. Organising meetings and training venues and booking travel/accommodation for the Education Team. Supporting the preparation of a range of education and training materials aimed at informing, improving, and developing knowledge and skills. Ensuring that any of the working venues that the team will work in operate to a high standard to ensure that members of the public, staff and volunteers are received into a safe, clean and professional environment. Undertaking specific projects, including specialist resource preparation, in co-operation with the Head of Education.

What we offer in return: 

This is a part-time, permanent contract starting as soon as possible, working 16 hours per week over 4 days, either 10.00-14.00 or 11.00-15.00. 

We will welcome applications from those wishing to apply either on a hybrid and a home-based basis.

Benefits:

Competitive pension.

Life assurance.

31 days holiday (including Bank holidays), rising to 34 will each full year of service.

Wellbeing team.

Recorded Pilates and Yoga classes.

Long service awards.

Healthshield plan –

Reimbursement of some medical expenses up to the specified limits per membership. Offers, discounts and cashback on shopping, travel and entertainment from participating outlets. Access to a 24/7 GP and counselling service.

Free parking.

Subsidised restaurant and shop.