Ecommerce Specialist
Torque Logistics Limited
Product & Project Management
Job Summary
We are seeking a proactive, creative, and detail-oriented eCommerce Specialist to join our growing team. This role will be critical in managing the ZuriHera online store, driving sales, and ensuring a seamless customer experience. The ideal candidate is someone who thrives in a dynamic environment, loves all things eCommerce.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 5 years
Job Description/Requirements
We are seeking a proactive, creative, and detail-oriented eCommerce Specialist to join our growing team. This role will be critical in managing the ZuriHera online store, driving sales, and ensuring a seamless customer experience. The ideal candidate is someone who thrives in a dynamic environment, loves all things eCommerce, and is committed to making ZuriHera a household name.
ResponsibilitiesStore Management
- Upload and manage product listings, descriptions, images, and pricing.
- Optimize product pages for SEO and conversion rates.
- Regularly update the inventory and ensure accuracy.
Fulfillment & Operations
- Oversee order processing and fulfillment.
- Coordinate with shipping partners to ensure timely deliveries.
- Resolve customer inquiries and issues promptly.
Marketing & Advertising
- Plan and execute online ad campaigns (Google Ads, Facebook, Instagram, etc.).
- Monitor campaign performance and adjust strategies to maximize ROI.
- Collaborate on email marketing campaigns and promotions.
Analytics & Growth
- Analyze sales performance and website traffic using tools like Google Analytics.
- Identify growth opportunities and recommend strategies to improve sales and engagement.
- Research industry trends to keep ZuriHera ahead of the competition.
QualificationsEssential
- Proven experience in eCommerce management (Shopify, WooCommerce, or similar platforms).
- Familiarity with online advertising platforms like Google Ads and Facebook Ads Manager.
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
Preferred
- Knowledge of SEO best practices.
- Experience with inventory management and fulfillment processes.
- Proficiency in analytics tools (Google Analytics, Facebook Insights, etc.).
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