Director, Technology & Data

ORGANIZATIONAL OVERVIEW 

The END Fund is the world’s leading collaborative philanthropic investment vehicle dedicated to controlling and eliminating neglected tropical diseases (NTDs). NTDs are parasitic and bacterial infectious diseases – including intestinal worms, river blindness, trachoma, schistosomiasis and lymphatic filariasis – that affect over 1.7 billion people globally. The END Fund’s vision is to ensure people can live healthy and prosperous lives free of the risk of NTDs and has set out to accomplish this by: 

• Mobilizing and investing resources for maximum impact, 

• Advocating for innovative, integrated and cost-effective NTD programs; and

• Facilitating philanthropic and private sector engagement to end these diseases. 

By engaging a community of activist-philanthropists and taking a systems approach, the END Fund works in collaboration with governments, local and international NGOs, pharmaceutical companies, and academic partners on the global campaign to control and eliminate the most prevalent NTDs by 2030. Since our founding in 2012 through 2023, with our partners, the END Fund has provided over 1.8 billion treatments for NTDs. In 2023 alone, together with our partners we treated more than 180 million people. The END Fund works globally in over 32 countries, with a primary emphasis in Africa. 

You can learn more about the END Fund here. 

ABOUT THE END FUND’S STRATEGY & OPERATIONS TEAM 

The Strategy and Operations (S&O) department serves the END Fund's growth and impact goals by leading strategic planning and resource allocation decision-making; ensuring good governance and robust risk management; overseeing operations that facilitate team productivity in alignment with organizational culture and values; facilitating interdepartmental information flow and conducting aggregated data analyses; managing organizational risk; and designing and implementing strategies in support of organizational goals and commitment to diversity, equity and inclusion. In a period of ongoing, significant projected growth and organizational change, the S&O team seeks to optimize performance by ensuring the END Fund strategically and thoughtfully deploys all available resources in pursuit of the mission to end NTDs. 

THE OPPORTUNITY

 

The END Fund is seeking an expert to help guide the organization and its global team through its approach to data and technology. The successful candidate will be a doer and a strategic leader, able to think strategically about organization-wide approaches to data and technology and also roll their sleeves up and implement recommended tools and systems, including by training the team. This individual will be working and collaborating across the entire organization to ensure the team has its technology needs met and that organization continues to make the best use of technology to serve our mission. The individual will also provide policy recommendations and guide the team on implementation of data related policies. The individual will be a natural team player and extremely organized project manager, they will have a demonstrated track record of working collaboratively. They will also have strong presentation and interpersonal skills, and be able and eager to support the team in their understanding of best in class data and technology practices. The individual will report to the Head of Legal & Global Operations.

ESSENTIAL FUNCTIONS & CORE COMPETENCIES

Regional Technology Leadership

•Ensure all technology needs are met for the Africa based team, including by:

-Arranging for the purchase and provision of team technology needs, including by configuring the appropriate software  on each laptop,

-Staying up to date with software improvements and making and implementing recommendations; and 

-Gauging and supplying for other technology needs for the team, including hotspots etc. 

•Securely manage and maintain technology equipment based in Nairobi

•Maintain effective preventative policies and procedures

•Serve as the point of contact for all IT related issues for Africa based team members, with the help of an external IT vendor

•Secure external IT vendors as necessary to complement existing services

Global Technology Leadership

•Serve as in house technology expert for global team in all technology (laptops, hotspots, software systems, including Slack, Google Drive and Zoom) 

•Train team on technology, whether improved usage of current technology, or new systems in collaboration with external IT vendor and NYC Office & Operations manager

•Collaborate with NYC office manager to ensure smooth operations for global team

•Regularly survey that external vendor meets staff expectations, supporting staff in creating tickets and escalating urgent issues

•In partnership with NYC office & operations manager, serve as a liaison to an external technology service provider that assists the END Fund with technology maintenance and updates

•Develop and implement recommendations around technology improvements to improve the experience and effectiveness of global team

•Coordination with Culture & Talent and Finance & Administration regarding team technology needs

Data, AI & Cybersecurity - Global Team

•Develop cybersecurity recommendations and lead implementation of recommendations

•Lead implementation of data protection, processing and retention policies along with Head of Legal & Global •Operations Train team on data and cybersecurity policies

•Stay abreast of data and cybersecurity compliance issues in Kenya and globally

•Suggest updates to the AI policy and train the team on AI proper usage

Innovation in Technology & Data 

•As this is a new position, proactively identify other organization needs related to data & technology, and recommend and implement best practices

•Other duties as assigned or that come up in a rapidly evolving, flexible organization

QUALIFICATIONS

•At least 10 years relevant work experience

•Completion of a formal certification program, training or degree related to data and/or technology

•Excellent communication skills, especially when interacting with team members and external vendors

•Self starter who knows how to work proactively and independently

•Strong understanding of data management best practices and data security principles.  

•Experience working with a diverse data tools and technologies 

•Experience developing and implementing an organization wide strategy regarding technology needs

•Enjoys teaching others and serving as a resource to others

•Strong organizational skills and good judgment; self-motivator with the ability to coordinate, prioritize, and manage multiple activities and projects

•Experience in PC and Mac operating systems

•Experience training teams, or other relevant speaking experience in group settings

•Expertise in Google Drive, Zoom, Slack, Microsoft and cloud-based products strongly preferred

•Strong ability to learn new technology quickly

•Experience managing multi-staged projects preferred

•Strong collaborative team working experience

•Flexibility, strong attention to detail, and ability to respond efficiently to requests

•Excellent analytical and problem solving skills

•Familiarity with working across different cultures

•Ability to work in the office in Nairobi, as needed

•Based in Nairobi, Kenya, with work authorization

LOCATION: Nairobi, Kenya (Hybrid)

REPORTS TO: Head of Legal & Global Operations

TRAVEL REQUIREMENTS:  Up to 30%, including regionally, to the United States & Europe

JOB POSTING DEADLINE: This position will close on July 15 at 5:00pm EAT 

SALARY: The anticipated starting annual base salary range is USD $100,000-$115,000

OUR PHILOSOPHY AND BENEFITS 

The END Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy and intent that all qualified persons be given full and equal opportunities for employment, training, promotions, wages, benefits, and all other privileges, terms, and conditions of employment.  

The END Fund is at an exciting stage of organizational growth and we are rapidly expanding our global footprint in order to bring on the most talented team members to help advance our mission. Currently, we have team members in 13 countries and the majority of our team is based in the United States. We maintain physical headquarters in New York City, and other team members work from their homes across the US, Africa, UK and Europe. All team members hired outside the US are hired through an Employer of Record (EOR). The END Fund offers a competitive compensation package intended to motivate employees to perform at the highest level by acquiring superior skills and competencies.

Our philosophy is shaped by the following guidelines: 1) understandable, 2) fair and defensible, 3) competitive, and 4) flexible. The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. We endeavor to compensate team members so that they can live with a sense of economic security within their geographic location. To ensure all compensation and benefits package offers are fair, defensible and competitive, the END Fund relies on external benchmarking data that is both role and country-specific.

Work Authorization Required

The END Fund does not sponsor work authorization or visas. All team members must independently have legal rights to work and live in Kenya. Our benefits packages are also informed by local contexts to ensure appropriateness and competitiveness within specific markets. Regardless of location, all END Fund team members receive cell phone and WiFi connectivity support, flexible work arrangements, a healthy annual professional development allowance, wellness stipend and more. The END Fund also offers employer-paid health for team members and a cost-share option for dependents of team members, as well as life insurance benefits and twelve weeks fully paid family care leave; specific benefit providers will vary modestly by country of residency.