Dental Assistant at Penda Health

Job Description

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates.

Role Summary:

This role involves supporting dentists & COHOs in providing patient care, managing dental records, sterilising instruments, and ensuring a clean clinical environment. The dental nurse will be pivotal in enhancing patient experiences and outcomes at Penda Health.

Responsibilities:

Assist dentists during a variety of treatment procedures, ensuring patient comfort. Set up and sterilise dental instruments and equipment before each use. Provide patients with aftercare instructions following dental procedures. Manage patient records, including updates and maintaining confidentiality. Take and process dental X-rays and other diagnostic tests as required. Ensure all dental work areas and instruments are cleaned and sterilized according to health and safety protocols. Ensure strict compliance with infection control protocols and use of personal protective equipment (PPE). Stock and manage dental supplies, placing orders when necessary to ensure availability. Assist with front office tasks as needed, such as scheduling appointments and managing patient queries. Promote dental health by educating patients on oral hygiene strategies. Participate in team meetings and training sessions to stay updated on the latest dental practices and Penda Health protocols. Contribute to quality improvement initiatives by actively participating in clinical audits and implementing best practices. Adhere to all ethical and legal standards of the medical profession, maintaining patient confidentiality and privacy at all times. Comply with all healthcare regulations, guidelines, and policies, ensuring patient safety and quality of care.

Key requirements and attributes 

Trained dental nurse A minimum of 6 months experience in a dental clinic/post internship Excellent communication and interpersonal skills to interact effectively with patients and medical centre team members. Compassionate and patient-centred approach to care. Strong organisational and time-management abilities. Proactive in learning and adopting new techniques and technologies in dental care. Ability to work collaboratively in a team environment and support initiatives to grow patient numbers. Strong commitment to patient safety, confidentiality, and ethical conduct