Immediate Start
1 month ago
Debt Collection agent In-house/Field
Mastax Consulting Limited
Customer Service & Support
Easy Apply
Job Summary
We are looking for a person with a certificate or Diploma to follow up on individuals or businesses to collect overdue payments on accounts, negotiating for payment plans including field visits, resolving customer disputes, and ensure compliance with company policies.
- Minimum Qualification : Certificate
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
- For in-house agents must come from Nairobi region (Eastland Nairobi).
- For field agents, application from any region is acceptable (must indicate the region).
- Any certificate holder from a recognized higher institution will be considered.
- Previous experience in debt collection, customer service or a related field will be an added advantage (We shall offer training where necessary).
- Strong communication and negotiation skills and excellent analytical and problem-solving abilities, with a keen attention to detail.
- General knowledge in Microsoft Office applications and a quick learner
Remuneration package
Retainer of KES 10,000 up to 100% of target and a commission for any collections above target.
Apply to support@mastaxconsulting.com by 28th, February 2025
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