Job Summary
The Customer Service Manager will oversee customer service operations, ensure customer satisfaction, manage customer support activities, and utilize analytical skills for process improvement and decision-making.
- Minimum Qualification : Bachelors
Job Description/Requirements
About the job
Role Description
This is a full-time on-site role for a Customer Service Manager at AAD Real Estate in the Lavington division. The Customer Service Manager will oversee customer service operations, ensure customer satisfaction, manage customer support activities, and utilize analytical skills for process improvement and decision-making.
Qualifications
Customer Satisfaction, Customer Service Management, and Customer Support skills
Analytical Skills and Communication Abilities
Proven track record of delivering exceptional customer service
Strong interpersonal skills and ability to lead a team
Excellent problem-solving capabilities and attention to detail
Effective written and verbal communication skills
Ability to work well under pressure and multitask efficiently
Experience in the real estate industry is a plus
Bachelor's degree in Business Administration or related field
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