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3 days ago

Credit Control Associate

Anonymous Employer

Accounting, Auditing & Finance

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Job Summary

Responsible for ensuring timely customer payments by contacting debtors to recover outstanding debts, while actively contributing to departmental planning and achieving defined goals and targets.

  • Minimum Qualification : Bachelors
  • Experience Level : Mid level
  • Experience Length : 2 years

Job Description/Requirements

Key Duties & Responsibilities


Operations

• Follow up on outstanding debts and ensure timely payments.

• Maintain accurate customer account balances and post receipts correctly.

• Handle cash/cheques responsibly and follow up on uncollected cheques.

• Block overdue accounts in coordination with the manager.

• Update customer statements monthly and adhere to company policies.


Customer Service

• Build strong customer relationships and resolve payment issues promptly.

• Address queries within 12 hours and ensure accurate communication of underpayments.

• Prepare debtors' reports and escalate difficult cases to collection agents if needed.


Reporting

• Provide weekly and monthly reports to supervisors.

• Perform additional tasks as assigned by management.


Qualifications

• Bachelor’s degree or Background in Finance /Accounting.

• 2-4 years of experience in the same field.


Special Requirement

• Must have a minimum of two (2) years industry (Pharmaceutical/Healthcare Products Distributor

) experience


Experience

• Solid knowledge in the field.

• Knowledge of systems i.e., SAP.


Apply via the following link: https://forms.gle/babQNBazwg1e7ZLj9

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