Community Administrator

This team player is people-focused, cares about the details, is eager to grow and learn in a scaling team environment, and thrives on relationships and world-class event coordination. The Community Administrator will oversee the general running of day-to-day activities in the Sinapis office to ensure smooth operations and brand standards, along with managing the office stewards. The approximate time breakdown for the role will be 40% event and co-working membership sales, 40% office management, and 20% member engagement.

 

Role level: Associate or Coordinator, based on experience

Reports to: Global Administration Manager

Location: Nairobi, Kenya

Employment type: Salaried, full-time

 

WHAT YOU WILL DO

• Perform receptionist and client support duties to deliver world-class services at the Sinapis office
• Manage the office sales process to bring in new co-working members and space rentals with quarterly targets, proactively generating and converting active sales leads and leading office tours and informational sessions
• Facilitate the success of client relationships related to office co-working and room and event rentals, being a first point of contact for clients and being onsite to support office events
• Lead the internal House Team, which is tasked with ongoing maintenance and care of the office space, including scheduling and facilitating meetings, delegating tasks, and ensuring execution
• Supervise Office Steward personnel
• Support program sales for Sinapis, especially in speaking to prospective clients in the office
• Monitor general office operations and maintenance, proactively identifying issues and implementing solutions with the support of the House Team
• Disseminate all office policies and procedures to all new and existing personnel as relevant
• Hold a working knowledge of office IT systems and be available for troubleshooting and support as needed, especially for onsite events
• Prepare and maintain full and accurate office requisitions and records for purchases and procurement
• Source, vet, and maintain good relations with office items suppliers and caterers
• Serve as the go-to person for office inquiries and conflicts, and referring to other parties as required
• Demonstrate the Sinapis core values of being relational, excellent, joyful, open-handed, innovative, Christ-centered, eager to serve, and a wise steward (REJOICES)
• Lean forward to meet other needs of your manager and team as anticipated or assigned

 

WHO WE ARE LOOKING FOR

• The ideal Community Administrator will be able to demonstrate that they have the administrative and technical skills, experience, and competence to immediately add value to the work of Sinapis team and clients and to ensure the timely delivery of delegated tasks under minimum supervision
• You are humble and have a teachable spirit
• You have a great education and have excelled in professional environments so far
• You are a follower of Christ and have a healthy relationship with Him
• You are a culturally-aware professional  with a pulse on the local business & entrepreneurial landscape
• You are energetic, hardworking, and willing to go the extra mile to complete an assignment

   

REQUIRED QUALIFICATIONS

• At least 1-3 years of work experience in related or similar roles
• A heart for our mission and a passion for alleviating poverty through private sector development
• Highly organized and able to manage multiple work streams with continuous improvement
• An outgoing people-person who enjoys interacting with people, both on phone and in person, and displays highest level of professionalism in these interactions
• Strong character with high levels of integrity
• Solid understanding of business, entrepreneurship, and missions
• Ability to work independently in a small team environment

 

ABOUT SINAPIS

Sinapis is a Christian organization that equips faith-driven entrepreneurs to grow companies that change the world. Our mission is to make disciples and alleviate poverty through the power of entrepreneurship. We serve entrepreneurs in emerging market nations and help grow Kingdom businesses by blending intensive business training with faith-based principles and access to capital. These entrepreneurs learn to scale their business while making a social and spiritual impact in their community.

We have trained over 5,000 entrepreneurs, and our services are offered in Kenya, Uganda, Rwanda, Ghana, Liberia, Egypt, Brazil, Mongolia, Mexico, Mozambique, and Burundi. As Sinapis continues to expand, a key part of our strategy is to continue to develop a best-in-class faith-driven entrepreneurship ecosystem in East Africa. We are also working to equip other organizations and networks around the world with our training programs, toolkits, and systems.

    

WHAT YOU CAN EXPECT

• Deep, fulfilling impact. This is a mission impacting thousands of lives economically, socially, and spiritually.
• The opportunity to enable and empower incredible entrepreneurs that God is using to grow companies that provide jobs for the materially poor and change communities around the world.
• World-class development experience. We work at the frontier and the leading edge of private-sector development, and you’ll gain excellent experience in enterprise solutions to poverty.
• Unique professional experiences, coaching, and mentorship opportunities.
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IF YOU ARE INTERESTED IN APPLYING

Please only submit your application directly on https://www.sinapis.org/careers

You must include a PDF resume and a one-page cover letter that sufficiently addresses the following:

1. What motivated you to apply for this role?
2. Sinapis is a Christian organization with a mission of making disciples and alleviating poverty through the power of entrepreneurship. Briefly describe what this mission means to you.
3. In your own words, what will make a Community Administrator in this role successful?
4. What else would you like to share with us as we consider your application? (You may discuss expected constraints, personal circumstances, professional aspirations, or anything else you feel would be relevant for the hiring committee to consider).
5. We are excited to read your cover letter. Please note that applications without the required materials will not be considered.