Club Manager

Job Title: Club Manager
Location: Siaya County, Kenya
About the Role
Our client is seeking a dynamic and experienced Club Manager to oversee the daily operations of a vibrant hospitality establishment in Siaya County. The ideal candidate will be responsible for ensuring exceptional customer service, efficient operations, and overall profitability of the club.

Key Responsibilities
•    Oversee the day-to-day operations of the club, ensuring smooth service delivery across all departments 
•    Manage and supervise staff, including recruitment, training, scheduling, and performance evaluation 
•    Ensure high standards of customer service and handle customer feedback or complaints professionally 
•    Monitor inventory levels, procurement, and stock control of food, beverages, and supplies 
•    Develop and implement sales and marketing strategies to drive revenue growth 
•    Ensure compliance with health, safety, and licensing regulations 
•    Prepare and manage budgets, financial reports, and cost control measures 
•    Coordinate events, promotions, and entertainment activities to enhance customer experience 
•    Maintain cleanliness, ambiance, and overall club standards 

Qualifications & Requirements
•    Diploma in Hospitality Management or a related field 
•    3–5 years of experience in the hospitality industry, preferably in a club, bar, or restaurant setting 
•    Proven experience in a supervisory or management role 
•    Strong leadership, team management, and interpersonal skills 
•    Excellent customer service and communication skills 
•    Good financial management and budgeting skills 
•    Knowledge of health, safety, and licensing regulations 
•    Ability to work flexible hours, including evenings, weekends, and public holidays

Note: The ideal candidate should be available to start immediately.