Business Manger

Job Summary: The Business Manager will oversee all operations related to the renting of office spaces and accommodation, ensuring efficient management of daily operations, high occupancy rates, and customer satisfaction. This role requires leadership, team management, problem-solving, and the ability to drive growth in both areas of the business. The Business Manager will also be responsible for recruitment, maintaining company assets, and reporting key performance metrics.

Key Responsibilities:

• Oversee the day-to-day operations of the office and accommodation accomodation business to ensure smooth, efficient, and high-quality service deli

• Ensure that the accomodation spaces are well-maintained and fully operational.

• Lead, manage, and motivate the branch team to provide excellent customer service and meet occupancy and sales targets.

• Foster a positive working environment to ensure team productivity and satisfaction.

• Target Achievement-Set and monitor occupancy and accomodation income targets for office spaces and accommodation.

• Ensure the branch achieves its financial and operational targets, driving both occupancy rates and accomodation revenue administration.

• Issue Resolution:

Proactively address and resolve any operational issues affecting customer satisfaction, property maintenance, or team performance.

Develop and implement plans to improve the overall efficiency and growth of the business.

• Sales and Performance Reporting:

Monitor occupancy rates, accomodation income, and operational performance.

Provide timely and accurate daily/weekly/monthly reports on key performance metrics to senior management.

Identify any challenges that require higher-level intervention (e.g., customer complaints, maintenance issues, staffing concerns) and escalate them to the relevant departments for resolution.

• Asset Management: Safeguard company assets, including properties, furnishings, and equipment.

Ensure the properties are well-maintained and meet the needs of tenants, addressing repairs and maintenance promptly.

• Growth and Business Development:

Identify opportunities to increase accomodation income, attract new tenants, and grow the business.

Develop and implement marketing strategies to promote vacant office spaces and accommodations.

Qualifications and Skills:

•Proven experience in business or branch management, preferably in the hospitality sector.

•Strong leadership and team management skills.

•Excellent problem-solving and decision-making abilities.

•Ability to manage finances, set targets, and monitor key performance indicators (KPIs).

•Strong communication, negotiation, and interpersonal skills.

•Knowledge of property management and customer service best practices.

•Business marketing skills

Salary 30,000- 35,000