Business Development Team Lead

1. Recruitment: Identify, recruit, and onboard indirect sales agents to expand the company's sales network. Provide initial training and onboarding to ensure agents are equipped with the necessary tools and knowledge to succeed.

2. Supervising Team Members: Leading and overseeing the daily activities of the team, ensuring that all tasks are completed efficiently and to a high standard.

3. Training and Development: Providing training, guidance, and support to team members to enhance their skills and performance.

4. Performance Management: Monitoring and evaluating team performance, providing constructive feedback, and conducting performance reviews.

5. Process Improvement: Identifying opportunities to improve processes and workflows within the Business Development department to increase efficiency and effectiveness.

6. Customer Service Excellence: Ensuring that the team delivers exceptional service to our clients, addressing any issues or concerns promptly and professionally.

7. Reporting and Analysis: Preparing reports on team performance, sales metrics, and other relevant data to inform management decisions.

Qualifications:

· A Bachelor's degree in Business Administration, Management, or a related field. Some positions may consider equivalent experience in lieu of a degree.

· Proven experience in a leadership or supervisory role, typically 2-5 years, in a similar role

· Strong leadership and management skills, including the ability to motivate and guide a team.

· Excellent communication and interpersonal skills to effectively interact with team members and other stakeholders.

· Problem-solving and decision-making abilities.

· Organizational and time-management skills to manage multiple tasks and deadlines.

· Proficiency in relevant software and tools (e.g., project management software, CRM systems).

· Ability to work well under pressure and in a fast-paced environment.

· Adaptability and flexibility to manage change.

· Strong ethical standards and integrity.

Work Status
Valid work authorization for Kenya
Umba is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.