Business Development Officer at RAFODE

Job Description

RAFODE is a growing non deposit taking Microfinance Institution Headquartered in Kisumu Kenya. It is a high quality micro financial services Institution which leverage on Information Communication Technology (ICT) to manage its operation efficiently and which enables it to scale rapidly in rural areas as it delivers better service to clients

Summary

Rafode seeks to hire a Business Development Officers to be based in Kapenguria, West Pokot County. The role holder will be directly responsible for theentireloaning process including client management. He/She will be responsible for recruiting members and marketing Rafode products, ensuring prompt and complete collection of loans.

Key Responsibilities

Identify, initiate and manage strategic community partnerships that increase quality. Represent Rafode at networking events, seminars, and conferences; frequently presenting our mission and services. Develop, organize, and conduct training for Rafode clients and prospective clients in conjunction with community partners positioning our organization as a leader in alternative financing. Support public relations with client success stories. Work closely with clients to provide them with loans, ensuring client satisfaction throughout the loan application and servicing process; Convert potential clients into borrowers and effectively retain clients; Sell Rafode products and follow-up regularly in case of default according to policy; Obtain information and documentation for individuals that qualify for a loan. Ensure quality control of all data entry and provide customer service to our clients’ inquiries about Rafode’s loan program and requirements. Interview prospective borrowers and assess their ability and willingness to repay a loan. Analyze the information and documentation provided by the client, determine if the client qualifies for a loan and, if so, make a recommendation for approval. Meet with clients at loan closing, ensuring that all paperwork is accurate and that information regarding loan is properly disclosed to client. Work with clients on a one-on-one basis to deliver a range of financial education services targeted to their individual needs. These include record keeping assistance, cash-flow management and credit management. Ensure strong loan performance, including on time payments. Take a participative and active role in the overall implementation of Rafode Micro finance program.

Requirements

Diploma in Community Development, Business administration or any other relevant qualification Experience in credit and microfinance; Experience in analysis of markets and channels for delivering financial services; Experience in client mobilization and client recruitment. Strong communication skills, both written and verbal. Results driven and customer focused. Ability to meet targets and deadlines. Problem solving skills, analytical and critical thinking skills. Ability to make sound Judgment. Computer skills.