BUSINESS DEVELOPMENT MANAGER

VACANT POSITION: BUSINESS DEVELOPMENT MANAGER – EMERGING MARKETS

LOCATION: NAIROBI

Tracom Services Ltd, a premier technology firm specializing in offering secure payment solutions, is looking to hire a dynamic Business Development Manager for its Nairobi office. The Business Development Manager for Emerging Markets will play a key role in expanding Tracoms’s footprint across high-growth, untapped regions. Suitable candidates are encouraged to review the Job Description below and make their application for consideration to join a team of enthusiastic and innovative staff who are behind the company’s marked success.

Your duties and responsibilities will comprise of:

• Developing the sales plan and strategy for the company’s new markets

• Build key customer relations, identify business opportunities, negotiate and close business deals

• Understand and convey complex customer requirements on both business and technical levels and provide solutions that translate into business for the company

• Work with finance and technology departments in pricing of solutions to ensure fairness to customers and profitability for the Company

• Compiling and analyzing sales figures and give sales reports to management on a monthly basis

• Present to and consult with mid and senior level management on business trends with a view to developing new services and products

• Pro-actively seek business intelligence on prospective new opportunities or partnerships

• Track upcoming tenders, pre-qualifications, and procurement opportunities relevant to the company, providing recommendations for action.

• Analyze tender requirements and collaborate with the presales executive to collect necessary information from various departments.

• Assess the tender response document to ensure alignment with client specifications and organizational objectives.

• Monitor the progress of tenders to facilitate successful closure and obtain reference documents

• Initiate and prepare the contract in collaboration with the admin team, ensuring alignment with client requirements and organizational objectives.

• Ensure all documentation, certifications, and technical details are accurate and up to date.

• Seek out new business opportunities and organize appointments with customers for sales pitch and negotiation

• Develop and maintain networks through attending industry events and conferences for business development

• Organize for demos and Proof of Concept with customers for proposed solutions testing and understanding

• Keep track of customer’s communication and ensure timely action is taken on customers’ requests and inquiries

• Involved in developing Section budgets and cost control measures for efficient running of operations within the Section

• Work closely with the Marketing department to ensure that the company products are visible to the target market

Requirements

• Bachelor’s Degree in Business Administration, Finance, Economics, Marketing or its equivalent

• At least five years’ experience in Business Development or Key Accounts management

• Experience working in an environment with financial technologies, digital payments and open banking.

• Exposure to African markets other than Kenya is added advantage

• Business skills including presentations, negotiations, contracting etc. are required

• Excellent verbal and written communication skills

VACANT POSITION: BUSINESS DEVELOPMENT MANAGER

(CARD PRINTING, MACHINE AND SALES)

Tracom Services Ltd, a premier technology firm specializing in offering secure payment solutions, is looking to hire a dynamic Business Development Manager for its Nairobi office. Suitable candidates are encouraged to review the Job Description below and make their application for consideration to join a team of enthusiastic and innovative staff who are behind the company’s marked success.

Your duties and responsibilities will comprise of:

• Conduct thorough market research to identify potential clients (banks and financial institutions) for both card printing services and card printing machines.

• Analyze market trends, competitor strategies, and customer needs to inform sales strategies.

• Develop a deep understanding of the card printing industry, including emerging technologies and regulatory changes.

• Identify and engage with key decision-makers within targeted banks.

• Develop and maintain strong relationships with existing clients to ensure high levels of customer satisfaction and repeat business.

• Present company products and services, including card printing machines, to potential clients in a compelling and persuasive manner.

• Lead negotiations and close deals, ensuring favorable terms for the company.

• Develop and implement a strategic sales plan to achieve revenue targets for both card printing services and card printing machines.

• Identify and pursue new business opportunities in line with company objectives.

• Collaborate with the marketing team to develop and execute targeted campaigns and promotional activities.

• Prepare and deliver sales presentations, proposals, and contracts.

• Work closely with the product development team to ensure that products, including card printing machines, meet client needs and market demand.

• Provide feedback on product features, quality, and pricing based on client interactions.

• Track sales performance and provide regular reports to the Managing Director.

• Prepare sales forecasts and set performance goals in collaboration with the management team.

• Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience.

Requirements; -

• Bachelor’s degree in Business, Marketing, Finance, or a related field.

• A minimum of 5 years of experience in business development or sales, preferably in the card printing or financial services industry.

• Strong understanding of the financial sector, particularly in banking.

• Excellent negotiation, communication, and relationship management skills.

• Ability to work independently and within a team in a fast-paced environment.

• Proficiency in CRM software and Microsoft Office Suite.

• Familiarity with the regulatory environment for card printing and financial products.

• Team player with the ability to work collaboratively across departments.

Interested candidates should send their applications to recruitment@tracom.co.ke by 5th May 2025 2025 indicating the position you are applying for as the email subject.

Only shortlisted candidates shall be contacted.

Tracom Services Limited is an equal opportunity employer